Tatomo — Shared Inbox Support for Gmail

About

Tatomo adds the missing collaboration tools your support team needs—right inside Gmail.
Track conversations, share internal notes, assign ticket IDs, ping teammates, and keep replies consistent with custom footers. All data stays safely inside your Google Workspace.

Tatomo is designed for fast, lightweight customer support teams who want structure without switching to a separate helpdesk.

⭐ What Tatomo Adds to Gmail
• Shared Notes on Every Conversation

Add internal notes to any tracked thread—visible and editable by your entire Workspace team.
Perfect for handoffs, context, history, and collaboration.

• Create Tickets Only When You Need Them

Tatomo doesn’t auto-assign IDs. You choose when a conversation becomes a ticket.
Click Create Ticket to generate a unique thread ID and start tracking the conversation with your team.

• Pings: Instant Internal Alerts

Ping teammates inside a ticket to notify them of updates, assignments, or questions.
Pings appear in the sidebar and in a dedicated notification panel so nothing gets missed.

• Searchable Ticket IDs

Generate clean, sequential ticket IDs (e.g. #S-51) that you can search in native Gmail.
Use IDs internally or include them in your support emails.

• Custom Support Footers

Insert your standard footer into replies with one click—ensuring consistent communication across the team.

• Built for Shared Inboxes

Tatomo is designed specifically for support teams working inside Gmail.
No tab-switching, no external dashboards—everything stays in one place.

• Your Data Stays in Your Workspace

Tatomo stores all notes and metadata in a Google Spreadsheet inside your Workspace.
No external servers. No third-party storage. You own your data.

🔒 Trusted Security & Permissions

Tatomo uses Google OAuth for authentication and requires Drive access to read/write a single shared spreadsheet.

- No email contents are stored outside Gmail
- No notes or metadata leave your Workspace
- Only your name + email are shared during login
- Permissions can be revoked anytime

We actively monitor Google API improvements and will adopt more restrictive scopes as soon as they become available.

⚙️ Perfect For Teams Who Want

- A simple support workflow without a full helpdesk
- Shared notes inside Gmail
- Reliable ticket IDs without complex tools
- Lightweight internal collaboration (pings + notes)
- Full ownership of their data

📦 No Ads. No Tracking. No Hidden Data Use.

Tatomo never injects ads or tracks your activity.
Your support data is yours, not ours.

🚀 Try Tatomo and Upgrade Your Shared Inbox

Bring collaboration, structure, and clarity to your Gmail support workflow—without leaving the inbox.

🔍 4. Features

- Manual ticket creation
- Shared notes across Workspace
- Internal pings + notifications
- Searchable ticket IDs
- One-click support footers
- Team collaboration inside Gmail
- All data stored in your Workspace Drive
- Lightweight support workflow
- No external servers
- Built for Google Workspace shared inboxes