BlinkAI - Blink Buddy

About

BlinkAI - Professional Customer Communication for Automotive Dealerships

A Chrome extension that streamlines customer communication and simplifies vehicle and repair-order lookups for automotive dealerships and service centers.

WHAT IT DOES

BlinkAI provides a side panel interface for managing customer text message conversations, searching vehicle information, and coordinating team communications directly from your browser.

CORE FEATURES

Customer Messaging
• Send and receive SMS messages with customers in real-time
• View conversation history and message status
• Organize conversations by priority and status
• Assign conversations to the relevant team member

Vehicle Search
• Look up vehicles by VIN, phone number, email, name, or RO number
• Right-click any VIN on a webpage for instant search
• Access customer vehicle history and service records
• View appointments and repair orders

Multi-Store Support
• Switch between multiple dealership locations
• Store-specific phone numbers and settings
• Role-based access control (Admin, Owner, User)

Additional Features
• Dark mode and light mode themes
• Search history for quick reference
• Conversation filtering and sorting
• Read/unread message tracking

IDEAL FOR

Service advisors and customer service teams at automotive dealerships and service centers.

GETTING STARTED

1. Install the extension and sign in with your BlinkAI account
2. Select your dealership/store
3. Start managing customer conversations and searching for customers via vehicle information, phone number, repair order name or email.

SUPPORT

Visit https://blinkai.com/support for help, documentation, and training resources.