ChargeDesk for Stripe, PayPal & Braintree

Manage payments inside tickets and emails. Works with all your favourite helpdesks and CRMs.

As of June 2026, ChargeDesk for Stripe, PayPal & Braintree has 2,000 users and a 5.00/5 rating from 11 reviews in the Workflow & Planning category.

Usersdown 33.3 percent33.3%
2.0K
2,000
Ratingno change0%
5.00
11 reviews
Reviewsno change0%
11
Version
3.1.28
Manifest V3
90-day change · In the last 90 days this extension lost 1.0K users, 1 version update.

History

2 snapshots

Tracking since Apr 20, 2026.

3.1K2.5K1.9KApr 20, 2026Jun 16, 2026
View as table
DateUsersRatingReviewsVersion
Apr 20, 20263.0K5.00113.1.27
Apr 25, 20262.0K5.00113.1.28
Now2.0K5.00113.1.28

Changelog

  • Apr 20, 2026
    description
    The ChargeDesk extension allows you to view and update your customers no matter where you are on the web. You can refund charges, cancel subscription, create new charges and more. Customers matched based on their email address which allows our extension to work on any web page which contains email addresses. When a customer is found, a tag showing the customer's latest or total payments is added next to their email address.
    
    If you do not have a ChargeDesk account, one will be created for you when you connect your payment gateway after installing the extension. This only takes a few seconds.
    
    Supported Gateways: https://chargedesk.com/gateways
    Supported Helpdesks: https://chargedesk.com/helpdesks
    
    Many helpdesks and web-based email programs will work by default. The ChargeDesk extension will also work with your internal web-based dashboards where you display email addresses. If the system you use does not work with ChargeDesk, please email us at [email protected] and we'll take a look.
    
    ---
    
    Fast
    
    This extension has been optimised to use only the minimum resources required to operate. When not needed it will unload and will not continue running in the background. We've used some clever algorithms to allow us to really quickly scan your pages for customers. We only send the bare minimum information back to our servers and use caching to wherever possible.
    
    ---
    
    Secure
    
    The ChargeDesk extension has been built with security as a core feature. All communication to our servers is performed using the latest encryption algorithms. When looking up customers on web pages you visit, the data is secured using a one-way hash. This means that no information about your browsing behaviour is ever accessible from our servers.
    
    We offer 2 factor authentication as an additional security measure. You can require this for accessing any customer information, or only when performing updates (such as refunding a charge). By using revokable access tokens, even if your personal computer is attacked, your underlying payment gateway will not be compromised.
    
    ---
    
    Pricing that scales with your business
    
    Your first 14 days of using ChargeDesk are free of charge! This allows you to test the service and in the (incredibly unlikely) case you find it's not for you, you pay nothing. Plans start at $29/mo. Further information can be found at https://chargedesk.com/pricing
    
    ---
    
    Release notes:
    21 April 2025 - Updated support for Hubspot
    6 February 2025 - Added support for new Intercom design
    28 January 2025 - Hubspot bug fixes
    24 January 2025 - Updated support for Hubspot
    12 December 2024 - Updated support for Intercom
    8 July 2024 - Updated support for Hubspot Help Desk workspace
    19 June 2024 - Added support for Hubspot Help Desk workspace
    13 June 2024 - Bug fixes
    12 June 2024 - Upgraded to manifest V3
    7 December 2023 - Updated Hubspot integration
    30 November 2023 - Updated support for new Help Scout Inbox
    8 April 2023 - Updated support for new Intercom Inbox
    10 July 2022 - Added support for new Intercom Inbox
    12 May 2022 - Fixed issue with Hubspot integration
    2 September 2021 - Added support for Shopify, Improved support for Zendesk Workspaces
    23 Feb 2021 - Updated several integrations, added support for multiple email & phone matches at once
    4 June 2020 - Updated Intercom Integration
    14 April 2020 - Bug fixes
    28 February 2020 - Big fixes, Upgraded HubSpot support
    20 July 2019 - Added HubSpot support
    16 March 2019 - Upgraded extension for Chrome 73 site isolation compatibility
    18 December 2018 - Added more information to customer tags
    13 December 2018 - Even more Freshdesk fixes
    11 December 2018 - Further Freshdesk upgrades and other bug fixes
    5 December 2018 - Upgraded Freshdesk support
    26 November 2018 - Upgraded Help Scout support
    29 October 2018 - Bug fixes and performance tweaks
    17 October 2018 - Bug fixes and performance tweaks
    22 September 2018 - Bug fix for processing email tags with dots in them
    15 August 2018 - Compatibility with new Freshdesk Mint apps
    6 July 2018 - More Help Scout upgrades
    15 June 2018 - Help Scout upgrades
    24 April 2018 - Performance upgrades
    2 April 2018 - App now matches Intercom's redesign
    21 January 2018 - Improved email charge tagging
    20 December 2017 - Support for new Help Scout design
    15 November 2017 - Added support for Freshdesk Mint UI
    13 November 2017 - Intercom & general bug fixes
    29 July 2017 - Intercom and Desk fixes
    29 May 2017 - Added support for tagging exact charge related to support tickets
    26 May 2017 - Zendesk upgrades
    5 May 2017 - Even more support for Intercom upgrades!
    1 April 2017 - More support for Intercom upgrades
    28 March 2017 - More support for Intercom upgrades
    25 March 2017 - Support for Intercom upgrades
    22 March 2017 - Fixed issue matching Desk.com support emails
    4 February 2017 - Fixed customer tag styling and an issue with 3rd party script conflicts
    14 December 2016 - Fixed Help Scout rendering issue
    7 December 2016 - Support for Intercom domain change
    6 November 2016 - Major update! Find out what's new: https://chargedesk.com/docs/whats-new
    28 October 2016 - Improved Zendesk support
    18 October 2016 - Bug fixes for domain matching
    5 October 2016 - Updated Zendesk support & improved agent logging
    30 September 2016 - General performance and reliability updates
    17 September 2016 - Improved Desk support
    2 September 2016 - Improved Help Scout support
    1 September 2016 - Improved Freshdesk support
    29 August 2016 - Intercom layout improvement
    18 August 2016 - Performance improvements, particularly for Intercom
    13 August 2016 - Improved Freshdesk compatibility
    21 July 2016 - Collapsed/expanded state is now maintained when you return to a page
    14 July 2016 - Improved Intercom & Desk.com UI, various bug fixes
    16 May 2016 - Fixed a critical bug causing the ChargeDesk panel not to show
    14 May 2016 - Added full functionality to Help Scout including searching
    16 April 2016 - Fixed Intercom & Gmail rendering issues
    26 March 2016 - Limited size for embedded panels
    5 March 2016 - Bug fixes, improved Zendesk compatibility
    24 February 2016 - Bug fixes, improved Help Scout compatibility
    9 February 2016 - Front support, additional settings
    22 January 2016 - Bug fixes, improved frontapp.com compatibility
    29 December 2015 - Performance updates, improved Intercom compatibility
    5 December 2015 - Improved Intercom compatibility
    26 November 2015 - Improved Zendesk compatibility
    16 November 2015 - Removed some bugs from Help Scout integration
    6 October 2015 - Improved customer support pages (added self invoice editing and billing history)
    1 September 2015 - Added the ability to send invoices to new customers
    23 June 2015 - Bug fixes and added support for Salesforce Desk.com
    8 June 2015 - Fixed a problem with the panel not showing in Zendesk in some situations.
    7 June 2015 - Added Freshdesk support.
    1 June 2015 - Added Help Scout & Intercom support.
    25 May 2015 - Added Zendesk support.
    24 May 2015 - Added the ability to see billing and shipping addresses for customers.
    20 May 2015 - Launched!
    The ChargeDesk extension allows you to view and update your customers no matter where you are on the web. You can refund charges, cancel subscription, create new charges and more. Customers matched based on their email address which allows our extension to work on any web page which contains email addresses. When a customer is found, a tag showing the customer's latest or total payments is added next to their email address.
    
    If you do not have a ChargeDesk account, one will be created for you when you connect your payment gateway after installing the extension. This only takes a few seconds.
    
    Supported Gateways: https://chargedesk.com/gateways
    Supported Helpdesks: https://chargedesk.com/helpdesks
    
    Many helpdesks and web-based email programs will work by default. The ChargeDesk extension will also work with your internal web-based dashboards where you display email addresses. If the system you use does not work with ChargeDesk, please email us at [email protected] and we'll take a look.
    
    ---
    
    Fast
    
    This extension has been optimised to use only the minimum resources required to operate. When not needed it will unload and will not continue running in the background. We've used some clever algorithms to allow us to really quickly scan your pages for customers. We only send the bare minimum information back to our servers and use caching to wherever possible.
    
    ---
    
    Secure
    
    The ChargeDesk extension has been built with security as a core feature. All communication to our servers is performed using the latest encryption algorithms. When looking up customers on web pages you visit, the data is secured using a one-way hash. This means that no information about your browsing behaviour is ever accessible from our servers.
    
    We offer 2 factor authentication as an additional security measure. You can require this for accessing any customer information, or only when performing updates (such as refunding a charge). By using revokable access tokens, even if your personal computer is attacked, your underlying payment gateway will not be compromised.
    
    ---
    
    Pricing that scales with your business
    
    Your first 14 days of using ChargeDesk are free of charge! This allows you to test the service and in the (incredibly unlikely) case you find it's not for you, you pay nothing. Plans start at $29/mo. Further information can be found at https://chargedesk.com/pricing
    
    ---
    
    Release notes:
    17 April 2026 - Updated integration with multiple helpdesks including Hubspot and Intercom
    21 April 2025 - Updated support for Hubspot
    6 February 2025 - Added support for new Intercom design
    28 January 2025 - Hubspot bug fixes
    24 January 2025 - Updated support for Hubspot
    12 December 2024 - Updated support for Intercom
    8 July 2024 - Updated support for Hubspot Help Desk workspace
    19 June 2024 - Added support for Hubspot Help Desk workspace
    13 June 2024 - Bug fixes
    12 June 2024 - Upgraded to manifest V3
    7 December 2023 - Updated Hubspot integration
    30 November 2023 - Updated support for new Help Scout Inbox
    8 April 2023 - Updated support for new Intercom Inbox
    10 July 2022 - Added support for new Intercom Inbox
    12 May 2022 - Fixed issue with Hubspot integration
    2 September 2021 - Added support for Shopify, Improved support for Zendesk Workspaces
    23 Feb 2021 - Updated several integrations, added support for multiple email & phone matches at once
    4 June 2020 - Updated Intercom Integration
    14 April 2020 - Bug fixes
    28 February 2020 - Big fixes, Upgraded HubSpot support
    20 July 2019 - Added HubSpot support
    16 March 2019 - Upgraded extension for Chrome 73 site isolation compatibility
    18 December 2018 - Added more information to customer tags
    13 December 2018 - Even more Freshdesk fixes
    11 December 2018 - Further Freshdesk upgrades and other bug fixes
    5 December 2018 - Upgraded Freshdesk support
    26 November 2018 - Upgraded Help Scout support
    29 October 2018 - Bug fixes and performance tweaks
    17 October 2018 - Bug fixes and performance tweaks
    22 September 2018 - Bug fix for processing email tags with dots in them
    15 August 2018 - Compatibility with new Freshdesk Mint apps
    6 July 2018 - More Help Scout upgrades
    15 June 2018 - Help Scout upgrades
    24 April 2018 - Performance upgrades
    2 April 2018 - App now matches Intercom's redesign
    21 January 2018 - Improved email charge tagging
    20 December 2017 - Support for new Help Scout design
    15 November 2017 - Added support for Freshdesk Mint UI
    13 November 2017 - Intercom & general bug fixes
    29 July 2017 - Intercom and Desk fixes
    29 May 2017 - Added support for tagging exact charge related to support tickets
    26 May 2017 - Zendesk upgrades
    5 May 2017 - Even more support for Intercom upgrades!
    1 April 2017 - More support for Intercom upgrades
    28 March 2017 - More support for Intercom upgrades
    25 March 2017 - Support for Intercom upgrades
    22 March 2017 - Fixed issue matching Desk.com support emails
    4 February 2017 - Fixed customer tag styling and an issue with 3rd party script conflicts
    14 December 2016 - Fixed Help Scout rendering issue
    7 December 2016 - Support for Intercom domain change
    6 November 2016 - Major update! Find out what's new: https://chargedesk.com/docs/whats-new
    28 October 2016 - Improved Zendesk support
    18 October 2016 - Bug fixes for domain matching
    5 October 2016 - Updated Zendesk support & improved agent logging
    30 September 2016 - General performance and reliability updates
    17 September 2016 - Improved Desk support
    2 September 2016 - Improved Help Scout support
    1 September 2016 - Improved Freshdesk support
    29 August 2016 - Intercom layout improvement
    18 August 2016 - Performance improvements, particularly for Intercom
    13 August 2016 - Improved Freshdesk compatibility
    21 July 2016 - Collapsed/expanded state is now maintained when you return to a page
    14 July 2016 - Improved Intercom & Desk.com UI, various bug fixes
    16 May 2016 - Fixed a critical bug causing the ChargeDesk panel not to show
    14 May 2016 - Added full functionality to Help Scout including searching
    16 April 2016 - Fixed Intercom & Gmail rendering issues
    26 March 2016 - Limited size for embedded panels
    5 March 2016 - Bug fixes, improved Zendesk compatibility
    24 February 2016 - Bug fixes, improved Help Scout compatibility
    9 February 2016 - Front support, additional settings
    22 January 2016 - Bug fixes, improved frontapp.com compatibility
    29 December 2015 - Performance updates, improved Intercom compatibility
    5 December 2015 - Improved Intercom compatibility
    26 November 2015 - Improved Zendesk compatibility
    16 November 2015 - Removed some bugs from Help Scout integration
    6 October 2015 - Improved customer support pages (added self invoice editing and billing history)
    1 September 2015 - Added the ability to send invoices to new customers
    23 June 2015 - Bug fixes and added support for Salesforce Desk.com
    8 June 2015 - Fixed a problem with the panel not showing in Zendesk in some situations.
    7 June 2015 - Added Freshdesk support.
    1 June 2015 - Added Help Scout & Intercom support.
    25 May 2015 - Added Zendesk support.
    24 May 2015 - Added the ability to see billing and shipping addresses for customers.
    20 May 2015 - Launched!

Permissions & access

Permissions
storage
Host access
*://*/*

Screenshots

ChargeDesk for Stripe, PayPal & Braintree screenshot 1ChargeDesk for Stripe, PayPal & Braintree screenshot 2ChargeDesk for Stripe, PayPal & Braintree screenshot 3ChargeDesk for Stripe, PayPal & Braintree screenshot 4ChargeDesk for Stripe, PayPal & Braintree screenshot 5

About

The ChargeDesk extension allows you to view and update your customers no matter where you are on the web. You can refund charges, cancel subscription, create new charges and more. Customers matched based on their email address which allows our extension to work on any web page which contains email addresses. When a customer is found, a tag showing the customer's latest or total payments is added next to their email address.

If you do not have a ChargeDesk account, one will be created for you when you connect your payment gateway after installing the extension. This only takes a few seconds.

Supported Gateways: https://chargedesk.com/gateways
Supported Helpdesks: https://chargedesk.com/helpdesks

Many helpdesks and web-based email programs will work by default. The ChargeDesk extension will also work with your internal web-based dashboards where you display email addresses. If the system you use does not work with ChargeDesk, please email us at [email protected] and we'll take a look.

---

Fast

This extension has been optimised to use only the minimum resources required to operate. When not needed it will unload and will not continue running in the background. We've used some clever algorithms to allow us to really quickly scan your pages for customers. We only send the bare minimum information back to our servers and use caching to wherever possible.

---

Secure

The ChargeDesk extension has been built with security as a core feature. All communication to our servers is performed using the latest encryption algorithms. When looking up customers on web pages you visit, the data is secured using a one-way hash. This means that no information about your browsing behaviour is ever accessible from our servers.

We offer 2 factor authentication as an additional security measure. You can require this for accessing any customer information, or only when performing updates (such as refunding a charge). By using revokable access tokens, even if your personal computer is attacked, your underlying payment gateway will not be compromised.

---

Pricing that scales with your business

Your first 14 days of using ChargeDesk are free of charge! This allows you to test the service and in the (incredibly unlikely) case you find it's not for you, you pay nothing. Plans start at $29/mo. Further information can be found at https://chargedesk.com/pricing

---

Release notes:
17 April 2026 - Updated integration with multiple helpdesks including Hubspot and Intercom
21 April 2025 - Updated support for Hubspot
6 February 2025 - Added support for new Intercom design
28 January 2025 - Hubspot bug fixes
24 January 2025 - Updated support for Hubspot
12 December 2024 - Updated support for Intercom
8 July 2024 - Updated support for Hubspot Help Desk workspace
19 June 2024 - Added support for Hubspot Help Desk workspace
13 June 2024 - Bug fixes
12 June 2024 - Upgraded to manifest V3
7 December 2023 - Updated Hubspot integration
30 November 2023 - Updated support for new Help Scout Inbox
8 April 2023 - Updated support for new Intercom Inbox
10 July 2022 - Added support for new Intercom Inbox
12 May 2022 - Fixed issue with Hubspot integration
2 September 2021 - Added support for Shopify, Improved support for Zendesk Workspaces
23 Feb 2021 - Updated several integrations, added support for multiple email & phone matches at once
4 June 2020 - Updated Intercom Integration
14 April 2020 - Bug fixes
28 February 2020 - Big fixes, Upgraded HubSpot support
20 July 2019 - Added HubSpot support
16 March 2019 - Upgraded extension for Chrome 73 site isolation compatibility
18 December 2018 - Added more information to customer tags
13 December 2018 - Even more Freshdesk fixes
11 December 2018 - Further Freshdesk upgrades and other bug fixes
5 December 2018 - Upgraded Freshdesk support
26 November 2018 - Upgraded Help Scout support
29 October 2018 - Bug fixes and performance tweaks
17 October 2018 - Bug fixes and performance tweaks
22 September 2018 - Bug fix for processing email tags with dots in them
15 August 2018 - Compatibility with new Freshdesk Mint apps
6 July 2018 - More Help Scout upgrades
15 June 2018 - Help Scout upgrades
24 April 2018 - Performance upgrades
2 April 2018 - App now matches Intercom's redesign
21 January 2018 - Improved email charge tagging
20 December 2017 - Support for new Help Scout design
15 November 2017 - Added support for Freshdesk Mint UI
13 November 2017 - Intercom & general bug fixes
29 July 2017 - Intercom and Desk fixes
29 May 2017 - Added support for tagging exact charge related to support tickets
26 May 2017 - Zendesk upgrades
5 May 2017 - Even more support for Intercom upgrades!
1 April 2017 - More support for Intercom upgrades
28 March 2017 - More support for Intercom upgrades
25 March 2017 - Support for Intercom upgrades
22 March 2017 - Fixed issue matching Desk.com support emails
4 February 2017 - Fixed customer tag styling and an issue with 3rd party script conflicts
14 December 2016 - Fixed Help Scout rendering issue
7 December 2016 - Support for Intercom domain change
6 November 2016 - Major update! Find out what's new: https://chargedesk.com/docs/whats-new
28 October 2016 - Improved Zendesk support
18 October 2016 - Bug fixes for domain matching
5 October 2016 - Updated Zendesk support & improved agent logging
30 September 2016 - General performance and reliability updates
17 September 2016 - Improved Desk support
2 September 2016 - Improved Help Scout support
1 September 2016 - Improved Freshdesk support
29 August 2016 - Intercom layout improvement
18 August 2016 - Performance improvements, particularly for Intercom
13 August 2016 - Improved Freshdesk compatibility
21 July 2016 - Collapsed/expanded state is now maintained when you return to a page
14 July 2016 - Improved Intercom & Desk.com UI, various bug fixes
16 May 2016 - Fixed a critical bug causing the ChargeDesk panel not to show
14 May 2016 - Added full functionality to Help Scout including searching
16 April 2016 - Fixed Intercom & Gmail rendering issues
26 March 2016 - Limited size for embedded panels
5 March 2016 - Bug fixes, improved Zendesk compatibility
24 February 2016 - Bug fixes, improved Help Scout compatibility
9 February 2016 - Front support, additional settings
22 January 2016 - Bug fixes, improved frontapp.com compatibility
29 December 2015 - Performance updates, improved Intercom compatibility
5 December 2015 - Improved Intercom compatibility
26 November 2015 - Improved Zendesk compatibility
16 November 2015 - Removed some bugs from Help Scout integration
6 October 2015 - Improved customer support pages (added self invoice editing and billing history)
1 September 2015 - Added the ability to send invoices to new customers
23 June 2015 - Bug fixes and added support for Salesforce Desk.com
8 June 2015 - Fixed a problem with the panel not showing in Zendesk in some situations.
7 June 2015 - Added Freshdesk support.
1 June 2015 - Added Help Scout & Intercom support.
25 May 2015 - Added Zendesk support.
24 May 2015 - Added the ability to see billing and shipping addresses for customers.
20 May 2015 - Launched!

Technical

Version
3.1.28
Manifest
V3
Size
74.35KiB
Min Chrome
88
Languages
1
Featured
No

Metadata

ID
mkjdcoeddifgnbbafjppfcabiggcfhmo
Developer ID
ucf927cfbc5bb084d71dc846785e2b3ec
Developer Email
[email protected]
Created
May 20, 2015
Last Updated (Store)
Apr 17, 2026
Last Scraped
Jun 16, 2026

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