Avaamo Agent Assist (Preview)

Avaamo Agent Assist (Preview) is an AI powered, Contact Center agent assistant that provides live assistance from call acceptance,…

As of June 2026, Avaamo Agent Assist (Preview) has 23 users in the Productivity category.

Usersdown 11.5 percent11.5%
23
23
Ratingno change0%
— reviews
Reviewsno change0%
Version
1.17
Manifest V3

History

3 snapshots

Tracking since Apr 23, 2026.

29.482622.52Apr 23, 2026Jun 7, 2026
View as table
DateUsersRatingReviewsVersion
Apr 23, 2026261.17
May 12, 2026261.17
Jun 7, 2026291.17
Now231.17

Permissions & access

Permissions
storageactiveTabtabsscriptingnotifications
Host access
https://*.salesforce.com/*, https://*.service-now.com/*, https://*.servicenow.com/*, https://*.force.com/*, https://*.webexcce.com/*

Screenshots

Avaamo Agent Assist (Preview) screenshot 1Avaamo Agent Assist (Preview) screenshot 2Avaamo Agent Assist (Preview) screenshot 3

About

Avaamo Agent Assist (Preview) is an AI powered, Contact Center agent assistant that provides live assistance from call acceptance, seamlessly integrates with CRMs and knowledge bases. Real-time analysis ensures contextually relevant information, saving time for agents and customers.

Its capabilities include:
1. Live Call Transcription: Real-time, high accuracy automated  live transcription for agent reference.
2. Automatic Recommendations: Real-time suggested responses and next best actions.
3. AI Knowledge Assist: Actively listens to conversations and automatically offers real-time recommendations from your knowledge bases.
4. Automation & RPA: Automates backend tasks directly from the conversation.
5. Summarization: Compresses extended conversations into brief summaries, highlighting essential details and decisions.
6. Call Tagging: Detects and emphasizes key topics and entities in conversations in real-time for a swift summary of central themes using an extensive tag library.
7. Translation: Translates conversations in real-time in several languages.

This Preview version is a limited capability trial version of Avaamo Agent Assist.

Technical

Version
1.17
Manifest
V3
Size
96.86KiB
Min Chrome
88
Languages
1
Featured
No

Metadata

ID
hndlfafdogchfmjcaooekndjknkhjpph
Developer ID
uff3e70e982d6af61db848087937a343b
Developer Email
[email protected]
Created
Sep 19, 2024
Last Updated (Store)
Jan 16, 2025
Last Scraped
Jun 7, 2026
Website

Similar extensions

Alternatives to Avaamo Agent Assist (Preview), ranked by description similarity.

Data sourced from the Chrome Web Store · last verified Jun 7, 2026.