Avaamo Agent Assist (Preview)
Avaamo Agent Assist (Preview) is an AI powered, Contact Center agent assistant that provides live assistance from call acceptance,…
As of June 2026, Avaamo Agent Assist (Preview) has 23 users in the Productivity category.
Usersdown 11.5 percent−11.5%
23
23
Ratingno change0%
—
— reviews
Reviewsno change0%
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Version
1.17
Manifest V3
History
3 snapshotsTracking since Apr 23, 2026.
View as table
| Date | Users | Rating | Reviews | Version |
|---|---|---|---|---|
| Apr 23, 2026 | 26 | — | — | 1.17 |
| May 12, 2026 | 26 | — | — | 1.17 |
| Jun 7, 2026 | 29 | — | — | 1.17 |
| Now | 23 | — | — | 1.17 |
Permissions & access
- Permissions
- storageactiveTabtabsscriptingnotifications
- Host access
- https://*.salesforce.com/*, https://*.service-now.com/*, https://*.servicenow.com/*, https://*.force.com/*, https://*.webexcce.com/*
Screenshots
About
Avaamo Agent Assist (Preview) is an AI powered, Contact Center agent assistant that provides live assistance from call acceptance, seamlessly integrates with CRMs and knowledge bases. Real-time analysis ensures contextually relevant information, saving time for agents and customers. Its capabilities include: 1. Live Call Transcription: Real-time, high accuracy automated live transcription for agent reference. 2. Automatic Recommendations: Real-time suggested responses and next best actions. 3. AI Knowledge Assist: Actively listens to conversations and automatically offers real-time recommendations from your knowledge bases. 4. Automation & RPA: Automates backend tasks directly from the conversation. 5. Summarization: Compresses extended conversations into brief summaries, highlighting essential details and decisions. 6. Call Tagging: Detects and emphasizes key topics and entities in conversations in real-time for a swift summary of central themes using an extensive tag library. 7. Translation: Translates conversations in real-time in several languages. This Preview version is a limited capability trial version of Avaamo Agent Assist.
Technical
- Version
- 1.17
- Manifest
- V3
- Size
- 96.86KiB
- Min Chrome
- 88
- Languages
- 1
- Featured
- No
Metadata
- ID
- hndlfafdogchfmjcaooekndjknkhjpph
- Developer ID
- uff3e70e982d6af61db848087937a343b
- Developer Email
- [email protected]
- Created
- Sep 19, 2024
- Last Updated (Store)
- Jan 16, 2025
- Last Scraped
- Jun 7, 2026
- Website
- —
- Support URL
- https://support.avaamo.com/
- Privacy Policy
- https://avaamo.ai/privacy-policy/
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