Avaamo Agent Assist

Name: Avaamo Agent Assist
Rating: 5 (1 reviews)
Author: Avaamo Inc

Avaamo Agent Assist is an AI powered, Contact Center agent assistant that provides live assistance from call acceptance, seamlessly…

As of May 2026, Avaamo Agent Assist has 584 users and a 5.00/5 rating from 1 reviews in the Productivity category.

Avaamo Inc Productivity

Chrome Web Store ↗.crx

Users−7.3%

584

Rating0%

5.00

1 reviews

Reviews0%

Version

1.17

Manifest V3

History

3 snapshots

Tracking since Apr 1, 2026.

View as table

Date	Users	Rating	Reviews	Version
Apr 1, 2026	630	5.00	1	1.17
Apr 30, 2026	642	5.00	1	1.17
May 29, 2026	—	5.00	1	1.17
Now	584	5.00	1	1.17

Permissions & access

Permissions: storageactiveTabtabsscriptingnotifications
Host access: https://*.salesforce.com/*, https://*.service-now.com/*, https://*.servicenow.com/*, https://*.force.com/*, https://*.webexcce.com/*

Screenshots

About

Avaamo Agent Assist is an AI powered, Contact Center agent assistant that provides live assistance from call acceptance, seamlessly integrates with CRMs and knowledge bases. Real-time analysis ensures contextually relevant information, saving time for agents and customers.

Its capabilities include:
1. Live Call Transcription: Real-time, high accuracy automated  live transcription for agent reference.
2. Automatic Recommendations: Real-time suggested responses and next best actions.
3. AI Knowledge Assist: Actively listens to conversations and automatically offers real-time recommendations from your knowledge bases.
4. Automation & RPA: Automates backend tasks directly from the conversation.
5. Summarization: Compresses extended conversations into brief summaries, highlighting essential details and decisions.
6. Call Tagging: Detects and emphasizes key topics and entities in conversations in real-time for a swift summary of central themes using an extensive tag library.
7. Translation: Translates conversations in real-time in several languages.