Hiver in Gmail: AI-powered customer service platform
Hiver in Gmail unifies communication channels, apps, and data into one intuitive platform for effortless customer support.
As of June 2026, Hiver in Gmail: AI-powered customer service platform has 50,000 users and a 4.61/5 rating from 309 reviews in the Workflow & Planning category.
Usersup 25.0 percent+25.0%
50.0K
50,000
Ratingdown 0.2 percent−0.2%
4.61
309 reviews
Reviewsdown 1.3 percent−1.3%
309
Version
7.5.28
Manifest V3
90-day change · In the last 90 days this extension gained 10.0K users, 10 version updates.
History
18 snapshotsTracking since Apr 16, 2026.
View as table
| Date | Users | Rating | Reviews | Version |
|---|---|---|---|---|
| Apr 16, 2026 | 40.0K | 4.62 | 313 | 7.5.1 |
| Apr 23, 2026 | 40.0K | 4.62 | 313 | 7.5.5 |
| Apr 26, 2026 | 50.0K | 4.62 | 313 | 7.5.6 |
| Apr 29, 2026 | 40.0K | 4.62 | 313 | 7.5.6 |
| May 2, 2026 | 40.0K | 4.62 | 313 | 7.5.8 |
| May 5, 2026 | 40.0K | 4.62 | 313 | 7.5.9 |
| May 8, 2026 | 50.0K | 4.62 | 312 | 7.5.10 |
| May 13, 2026 | 50.0K | 4.62 | 311 | 7.5.12 |
| May 15, 2026 | 50.0K | 4.62 | 311 | 7.5.13 |
| May 20, 2026 | 50.0K | 4.62 | 311 | 7.5.15 |
| May 23, 2026 | 50.0K | 4.62 | 311 | 7.5.16 |
| May 31, 2026 | 50.0K | 4.62 | 311 | 7.5.19 |
| Jun 3, 2026 | 40.0K | 4.62 | 311 | 7.5.19 |
| Jun 6, 2026 | 50.0K | 4.62 | 310 | 7.5.20 |
| Jun 8, 2026 | 50.0K | 4.62 | 310 | 7.5.22 |
| Jun 11, 2026 | 50.0K | 4.61 | 309 | 7.5.22 |
| Jun 15, 2026 | 50.0K | 4.61 | 309 | 7.5.25 |
| Jun 22, 2026 | 50.0K | 4.61 | 309 | 7.5.26 |
| Now | 50.0K | 4.61 | 309 | 7.5.28 |
Permissions & access
- Permissions
- scriptingcontextMenus
- Host access
- *://mail.google.com/*
Screenshots
About
Hiver enables real-time collaboration across every customer communication channel, powered by AI and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Upwork, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life. -------------------------------------------------------------------------------------------------------------------------------------------- Hiver brings powerful features to your inbox: ✅ Omnichannel Shared Inboxes: Simplify how you manage shared inboxes like support@ and info@. Create ownership for every email, chat, call, or WhatsApp message. Collaborate faster internally and keep teams productive with Hiver. ✅ Live chat with AI: Set up and engage with your website visitors on live chat. Deliver instant resolutions with AI and chatbots. ✅ Customer portal and knowledge base: Empower customers and employees to find answers on their own, submit issues, and track their resolutions. ✅ Automations: Improve team productivity by automating repetitive and grunt work through powerful rule-based automation. ✅ Integrations: Bring all your customer context from 100+ apps like Hubspot, Salesforce, Monday, Jira, Asana, and more. ✅ Analytics: Track key support metrics like response times, team workload, customer satisfaction scores, and more. -------------------------------------------------------------------------------------------------------------------------------------------- Why Hiver? - Used by 10,000+ teams, including those at Vacasa, Flexport, and NYU - Designed for simplicity and works right inside your inbox - Over 1000+ 5-star reviews on G2 and 24/7 support across all plans - Affordable and flexible pricing plans - Hiver is GDPR, ISO27001, SOC2 Type II, HIPAA, and CCPA compliant Start a free trial by downloading the Chrome extension or request a demo by visiting hiverhq.com
Technical
- Version
- 7.5.28
- Manifest
- V3
- Size
- 16.43MiB
- Min Chrome
- 88
- Languages
- 1
- Featured
- No
Metadata
- ID
- fcinnggknmdfkilogcndkgpojpfojeem
- Developer ID
- u45091912ab05ccb90d337aed60f2d0ab
- Developer Email
- [email protected]
- Created
- Apr 11, 2013
- Last Updated (Store)
- Jun 18, 2026
- Last Scraped
- Jun 22, 2026
- Website
- hiverhq.com
- Support URL
- https://help.hiverhq.com
- Privacy Policy
- https://hiverhq.com/privacy
Similar extensions
Alternatives to Hiver in Gmail: AI-powered customer service platform, ranked by description similarity.
Humble AI
Boost productivity by 30% with Humble — an AI tool for LinkedIn, CRMs, and more. Automate tasks, centralize data, and save time.
—
★ 5.0
Hexus
Capture your screen flows and instantly generate onboarding guides and demos.
807
★ 4.8
DragApp: Gmail shared inbox
Turn Gmail into a collaboration tool for teams to manage shared inbox, Help Desk, CRM, Task Management and more from Gmail.
10.0K
★ 4.1
Humantelligence
Connect & communicate better by understanding anyone’s personality.
220
★ 5.0
Gmelius: Shared Inboxes & AI Email Assistants for Gmail
Save 1 hour daily: AI Assistants sort your emails, draft replies & shared inboxes let your team take over conversations for you.
50.0K
★ 4.6
Holly: Automated bookings & client engagement
Automate bookings and client engagement, 24/7 from calls, texts or web visits with Holly AI Assistant synced to your Google Calendar
189
★ 5.0
We360.ai Workforce Productivity Analytics
Gain insights into remote/hybrid productivity, website usage analysis, screenshot, monitor team performance with We360.ai Extension.
502
★ 5.0
InboxPlus: AI powered Auto Followup for Gmail
Emails on autopilot! Set follow-ups, track engagement, send templates. Inboxplus - your email workflow hero.
149
★ 5.0
Data sourced from the Chrome Web Store · last verified Jun 22, 2026.