ZenNotification

About

🧘‍♂️ ZenNotification - The Most Complete Zendesk Notification Extension
Stay on top of what truly matters in Zendesk.

ZenNotification delivers real-time* alerts for every important ticket activity - fully customizable and built to fit your workflow.

⚡ Stay Notified Where It Counts
1. Your Tickets - Get instant notifications when new comments, mentions, or status changes occur on tickets assigned to you.
2. Followed Tickets - Stay updated on tickets you follow, even when you’re not the assignee.
3. Views You Care About - Get notified whenever a new ticket appears in your selected Zendesk views.

How to install:
Install this Chrome extension
Install the Zendesk app from Zendesk Marketplace: 
https://www.zendesk.com/marketplace/apps/support/1177863/zennotification/ 

🎛️ Full Customization
Easily enable or disable each of these alert types to match your preferences.
Select which views are of interest, control the level of detail in each alert, and decide exactly what deserves your attention.

🔧 Advanced Settings
- Mute specific users (perfect for suppressing automated system updates)
- Mute notifications, adjust volume

👥 Designed for Agents and Managers
Whether you’re actively working on tickets or supervising a team, ZenNotification helps you stay informed without overwhelming your workspace.

🔒 Secure & Effortless
Runs entirely in your browser, securely integrated with Zendesk. No Database involvement.

✨ Why ZenNotification?
Other extensions stop at new-ticket alerts. ZenNotification goes further - giving you control, context, and customization over every kind of ticket activity.

Stay informed, stay efficient, stay Zen. 🧘‍♀️
* notifications should appear within 5 to 250 seconds from the moment of the update, depending on the scenario and Zendesk API