Zendesk Ticket Notifier

Tracking since Apr 7, 2026.

Changelog

• May 8, 2026
  description

  Zendesk Ticket Notifier provides real-time sound alerts for new Zendesk tickets directly in your browser.
  
  The extension monitors your Zendesk views and notifies you immediately when new tickets appear, helping support agents respond faster without constantly refreshing the page.
  
  Key Features:
  • Real-time notifications for new Zendesk tickets
  • Custom sound alerts
  • Filter notifications by view, assignment, and ticket status
  • Lightweight and fast with minimal permissions
  • Works directly inside Zendesk without modifying your workflow
  
  This tool is designed for support teams and SOC / helpdesk environments where quick response time to incoming tickets is critical.
  
  The extension runs locally in your browser and does not collect or transmit user data.
  
  Note: This extension is not affiliated with or endorsed by Zendesk Inc.

  Zendesk Ticket Notifier provides instant sound alerts for new tickets, ensuring you never miss a priority case. Designed for customer support teams, helpdesks, and SOC analysts, it helps you maintain lightning-fast response times without constantly switching tabs.
  
  Key Features:
  • Real-Time Sound Alerts: Get notified the second a ticket hits your view.
  • Centralized Notification Hub: Review your recent alert history at a glance, ensuring you never miss a critical update even when stepped away from your desk.
  • Smart Filters: Filter notifications by View, Ticket Status, or specific keywords.
  • Night Shift Mode: Automatic sound management for late-night shifts.
  • Privacy First: Runs 100% locally. No data collection, no external transmission.
  • Zero Workflow Interruption: Instant Set-Up. Works silently in the background of your Zendesk tab.
  
  Whether you're managing a busy Customer Success queue or a high-pressure Security Operations Center, this extension ensures you stay on top of your SLAs.
  
  Note: This extension is an independent tool and is not affiliated with or endorsed by Zendesk Inc.

• Apr 24, 2026
  short_description

  Real-time sound alerts for new Zendesk tickets. Filter by view, assignment & status. Not affiliated with Zendesk Inc.

  Real-time sound alerts for new Zendesk tickets. Night Shift, keyword filters, per-event sounds&more.Not affiliated with Zendesk Inc.

Permissions & access

Permissions

storagealarmsnotificationstabs

Host access

https://*.zendesk.com/*

Screenshots

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