Alga - AI Ticketing Assistant for MSPs
Provides suggestions for MSP tickets.
As of May 2026, Alga - AI Ticketing Assistant for MSPs has 111 users and a 3.60/5 rating from 5 reviews in the Productivity category.
Usersdown 10.5 percent−10.5%
111
111
Ratingno change0%
3.60
5 reviews
Reviewsno change0%
5
Version
0.0.0.32
Manifest V3
History
2 snapshotsTracking since Apr 24, 2026.
View as table
| Date | Users | Rating | Reviews | Version |
|---|---|---|---|---|
| Apr 24, 2026 | 124 | 3.60 | 5 | 0.0.0.32 |
| May 19, 2026 | 116 | 3.60 | 5 | 0.0.0.32 |
| Now | 111 | 3.60 | 5 | 0.0.0.32 |
Permissions & access
- Permissions
- storagewebRequestcookies
- Host access
- *://*/*
Screenshots
About
Alga is a free Chrome extension that uses integrated AI to assist IT Technicians and Managed Service Providers who use ConnectWise to manage help desk service tickets. By downloading Alga, you agree to our privacy policy. Alga helps improve SLA response times and combats IT technician mental fatigue. Features: Ticket Title: Get intelligent new titles for service tickets based on their content. Summary: Receive a synopsis of the ticket's history. Categories: Ticket categories are automatically generated. Giving Advice: Get real-time advice on how to handle tickets. Writing Responses: Generate customer-ready responses with a single click. Requirements: Alga works with ConnectWise on any Windows, Mac, or Linux computer running Chrome, and supports on-prem ConnectWise users!
Technical
- Version
- 0.0.0.32
- Manifest
- V3
- Size
- 828KiB
- Min Chrome
- 88
- Languages
- 1
- Featured
- No
Metadata
- ID
- ckoefinnjeokbmkfaldomaekhchgeaik
- Developer ID
- u2bda2fa4a0980789a7ec996e967c27b0
- Developer Email
- [email protected]
- Created
- May 18, 2023
- Last Updated (Store)
- Aug 14, 2024
- Last Scraped
- May 19, 2026
- Website
- nineminds.com
- Support URL
- https://www.nineminds.com/#contact
- Privacy Policy
- https://www.nineminds.com/docs/Privacy_Policy.pdf
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Data sourced from the Chrome Web Store · last verified May 19, 2026.