Alga - AI Ticketing Assistant for MSPs

Name: Alga - AI Ticketing Assistant for MSPs
Rating: 3.6 (5 reviews)
Author: Nine Minds LLC

Provides suggestions for MSP tickets.

As of May 2026, Alga - AI Ticketing Assistant for MSPs has 111 users and a 3.60/5 rating from 5 reviews in the Productivity category.

Nine Minds LLC Productivity

Chrome Web Store ↗.crx

Users−10.5%

111

Rating0%

3.60

5 reviews

Reviews0%

Version

0.0.0.32

Manifest V3

History

2 snapshots

Tracking since Apr 24, 2026.

View as table

Date	Users	Rating	Reviews	Version
Apr 24, 2026	124	3.60	5	0.0.0.32
May 19, 2026	116	3.60	5	0.0.0.32
Now	111	3.60	5	0.0.0.32

Permissions & access

Permissions: storagewebRequestcookies
Host access: *://*/*

Screenshots

Alga - AI Ticketing Assistant for MSPs screenshot 1

Alga - AI Ticketing Assistant for MSPs screenshot 2

Alga - AI Ticketing Assistant for MSPs screenshot 3

Alga - AI Ticketing Assistant for MSPs screenshot 4

Alga - AI Ticketing Assistant for MSPs screenshot 5

Alga - AI Ticketing Assistant for MSPs screenshot 6

About

Alga is a free Chrome extension that uses integrated AI to assist IT Technicians and Managed Service Providers who use ConnectWise to manage help desk service tickets. By downloading Alga, you agree to our privacy policy. Alga helps improve SLA response times and combats IT technician mental fatigue.

Features:

Ticket Title: Get intelligent new titles for service tickets based on their content.
Summary: Receive a synopsis of the ticket's history.
Categories: Ticket categories are automatically generated.
Giving Advice: Get real-time advice on how to handle tickets.
Writing Responses: Generate customer-ready responses with a single click.


Requirements:

Alga works with ConnectWise on any Windows, Mac, or Linux computer running Chrome, and supports on-prem ConnectWise users!