Support Tools

Name: Support Tools
Rating: 5 (3 reviews)
Author: ElectricR

This extension is specifically designed for IT teams utilizing the Autotask platform. Features AI Assistant — Summarize tickets…

As of June 2026, Support Tools has 35 users and a 5.00/5 rating from 3 reviews in the Productivity category.

ElectricR Productivity

Chrome Web Store ↗.crx

Users0%

Rating0%

5.00

3 reviews

Reviews0%

Version

3.0.0

Manifest V3

History

8 snapshots

Tracking since Apr 16, 2026.

View as table

Date	Users	Rating	Reviews	Version
Apr 16, 2026	35	5.00	3	3.0.0
Apr 22, 2026	38	5.00	3	3.0.0
Apr 27, 2026	40	5.00	3	3.0.0
May 10, 2026	37	5.00	3	3.0.0
May 15, 2026	33	5.00	3	3.0.0
May 21, 2026	39	5.00	3	3.0.0
May 27, 2026	38	5.00	3	3.0.0
Jun 3, 2026	37	5.00	3	3.0.0
Now	35	5.00	3	3.0.0

Permissions & access

Permissions: tabsstorageactiveTabscriptingwebNavigationclipboardWrite
Host access: *://*.autotask.net/*, *://*.rmm.datto.com/*, *://*.itglue.com/*

Screenshots

About

This extension is specifically designed for IT teams utilizing the Autotask platform.

Features
AI Assistant — Summarize tickets and clean up note formatting using ChatGPT, Gemini, or Claude. Requires your own API key.
Response Templates — Create reusable email templates with dynamic variables like ${loggedinUser}, ${ticketPriority}, ${currentDate}, and more.
Password Generator — Generate secure, customizable passwords.
TOTP Generator — Create TOTP keys in both Hex and Base32, useful for Duo Security and IT Glue.
Incognito URL Rules — Automatically open specified URLs (e.g. Azure, Microsoft 365, Google Admin) in incognito mode.
Datto RMM Enhancements — OTP injection in the RMM remote session sidebar, True Stretch for remote sessions and cache IT Glue passwords.