robert.d

Automatically clicks the 'Create Lead' button after dispositioning a lead in Convoso.

Automatically checks the 'PAUSE AGENT DIALING' checkbox on Telesero Suite platforms to streamline agent workflow.

Extracts agent performance reports from Zoom and Convoso into clipboard-ready TSV.

Team management and visual organization for Convoso dashboard

Adds 4 calculated columns (APPT% & LXFER% of Contacts and Calls) to reports with customizable thresholds and column visibility.