HaloPlus

Tracking since May 9, 2026.

Changelog

• Jun 1, 2026
  description

  HaloPlus speeds up everyday work in HaloITSM and HaloPSA.
  
  Open a command palette anywhere in Halo by typing "/" and jump straight to any ticket, customer, agent, asset, or knowledge base article. No more clicking through menus.
  
  Open any ticket in a redesigned dashboard where you can edit the summary, customer, assignee, status, priority, notes, and time logs without leaving the page. See SLA status at a glance with clear icons for "met" and "breached", and a verdict when the ticket closes.
  
  WHAT YOU GET
  
  • Fast command palette for tickets, customers, agents, assets, and the knowledge base
  • Live open-ticket counts on every command
  • Redesigned ticket dashboard with inline editing
  • Clear SLA visualisation with status icons
  • Action timeline with time-logged badges
  • Knowledge base search with category and preview
  • Built-in tools for admins who use SQL reports
  • Works for all agent roles, not just admins
  
  YOUR DATA
  
  HaloPlus runs entirely in your browser. It only activates on Halo pages and uses the same login your Halo tab already has. No analytics, no telemetry, no external servers.
  
  SUPPORT
  
  Visit gethaloplus.com for updates and feedback. Actively maintained with frequent releases.

  HaloPlus speeds up everyday work in HaloITSM and HaloPSA.
  
  Open a command palette anywhere in Halo by typing "/" and jump straight to any ticket, customer, agent, asset, or knowledge base article. No more clicking through menus.
  
  Open any ticket in a redesigned dashboard where you can edit the summary, customer, assignee, status, priority, notes, and time logs without leaving the page. See SLA status at a glance, and review the full audit log of every change the ticket has been through.
  
  Know which tenant and environment you're on. A colour-coded chip on every Halo page tells you whether you're in PROD, sandbox, dev, or staging — so you stop changing live data when you meant to test in sandbox.
  
  MAIN FEATURES
  
  • Fast command palette with live open-ticket counts
  • Redesigned ticket dashboard with inline editing, SLA visualisation, and a full audit log
  • On-page tenant environment chip — PROD, sandbox, dev, staging
  • Action timeline with time-logged badges
  • JSON Inspector on any halo record
  • Right-click context menu for the most-used HaloPlus shortcuts
  • Works for all agent roles, not just admins
  
  YOUR DATA
  
  HaloPlus runs entirely in your browser. It only activates on Halo pages and uses the same login your Halo tab already has. No analytics, no telemetry, no external servers.
  
  SUPPORT
  
  Visit gethaloplus.com for updates and feedback. Actively maintained with frequent releases.

• Jun 1, 2026
  permissions

  activeTab, clipboardWrite, scripting, storage

  activeTab, clipboardWrite, contextMenus, scripting, storage

• May 19, 2026
  description

  HaloPlus is a focused toolkit that lives inside Halo. Built for admins, consultants, service desk teams, and power users — it cuts the everyday friction in HaloITSM and HaloPSA.
  
  WHAT IT DOES
  
  • Slash command palette: jump to tickets, customers, agents, assets, KB articles, and reports — with scoped search and shell-style history
  • Email-template variable picker: type "$" in any template to insert from 800+ Halo variables, including custom fields auto-discovered from your tenant
  • Configuration browser: "/cfg" opens every Halo settings section, with subsections learned automatically
  • Ticket 360 panel: SLA, status, people, and recent actions on the ticket you're on
  • Custom slash commands, recent records, field API name overlays, record JSON inspector
  • Data Viewer with schema browser, filters, and CSV / XLSX / JSON export
  • Movable, resizable, themable palette (top-left / center / top-right, light or dark)
  • Works on custom Halo domains through optional permissions
  
  WHY HALOPLUS
  
  Halo is powerful, but many daily tasks take too many clicks. Settings hide, records are hard to revisit, reporting and field work needs visibility. HaloPlus closes those gaps so experienced Halo users can move faster.
  
  PRIVACY
  
  Nothing leaves your browser. The extension only talks to your Halo tenant.
  
  OPEN SOURCE
  
  Source-available on GitHub — inspect the code, audit permissions, file issues, send pull requests.
  
  https://github.com/alexwennekes212/haloplus
  
  VERIFIED SUPPORT
  
  • HaloITSM
  
  May also work in HaloPSA and Halo Service Desk. Only HaloITSM is officially verified so far.

  HaloPlus speeds up everyday work in HaloITSM and HaloPSA.
  
  Open a command palette anywhere in Halo by typing "/" and jump straight to any ticket, customer, agent, asset, or knowledge base article. No more clicking through menus.
  
  Open any ticket in a redesigned dashboard where you can edit the summary, customer, assignee, status, priority, notes, and time logs without leaving the page. See SLA status at a glance with clear icons for "met" and "breached", and a verdict when the ticket closes.
  
  WHAT YOU GET
  
  • Fast command palette for tickets, customers, agents, assets, and the knowledge base
  • Live open-ticket counts on every command
  • Redesigned ticket dashboard with inline editing
  • Clear SLA visualisation with status icons
  • Action timeline with time-logged badges
  • Knowledge base search with category and preview
  • Built-in tools for admins who use SQL reports
  • Works for all agent roles, not just admins
  
  YOUR DATA
  
  HaloPlus runs entirely in your browser. It only activates on Halo pages and uses the same login your Halo tab already has. No analytics, no telemetry, no external servers.
  
  SUPPORT
  
  Visit gethaloplus.com for updates and feedback. Actively maintained with frequent releases.

• May 13, 2026
  description

  HaloPlus helps make Halo easier to navigate, inspect, and use in day-to-day work.
  
  Built for admins, consultants, service desk teams, and power users, HaloPlus adds a focused set of workflow and data tools directly into the Halo interface.
  
  With HaloPlus, you can:
  
  • Navigate Halo faster with a slash command palette
  • Create and manage custom commands and shortcuts
  • Quickly reopen recently visited records
  • Open a Ticket 360 view for additional ticket context
  • View an action timeline for the current ticket
  • Inspect record JSON without digging through SQL
  • Reveal internal field and API names on forms
  • Explore schema and data with the built-in Data Viewer
  • Run quick API requests using your current Halo session
  • Use the extension in light or dark mode
  
  Why HaloPlus exists
  
  Halo is a powerful platform, but many everyday tasks still require too many clicks. Settings can be difficult to locate, revisiting records is not always efficient, and technical work such as reporting, API testing, and field discovery often lacks visibility out of the box.
  
  HaloPlus was created to reduce that friction and help experienced Halo users work faster and more efficiently.
  
  Key features
  
  • Slash command palette
  • Custom command manager
  • Recent records jump list
  • Ticket 360 drawer
  • Action timeline drawer
  • Record JSON inspector
  • Field API name overlay
  • Data Viewer
  • API helper
  • Settings, Help, and About pages
  • Context-aware behavior so the extension stays inactive outside supported Halo environments
  
  Verified support
  
  • HaloITSM
  
  Potential compatibility
  
  HaloPlus may also work in other Halo web environments, although only HaloITSM has been officially verified so far.

  HaloPlus is a focused toolkit that lives inside Halo. Built for admins, consultants, service desk teams, and power users — it cuts the everyday friction in HaloITSM and HaloPSA.
  
  WHAT IT DOES
  
  • Slash command palette: jump to tickets, customers, agents, assets, KB articles, and reports — with scoped search and shell-style history
  • Email-template variable picker: type "$" in any template to insert from 800+ Halo variables, including custom fields auto-discovered from your tenant
  • Configuration browser: "/cfg" opens every Halo settings section, with subsections learned automatically
  • Ticket 360 panel: SLA, status, people, and recent actions on the ticket you're on
  • Custom slash commands, recent records, field API name overlays, record JSON inspector
  • Data Viewer with schema browser, filters, and CSV / XLSX / JSON export
  • Movable, resizable, themable palette (top-left / center / top-right, light or dark)
  • Works on custom Halo domains through optional permissions
  
  WHY HALOPLUS
  
  Halo is powerful, but many daily tasks take too many clicks. Settings hide, records are hard to revisit, reporting and field work needs visibility. HaloPlus closes those gaps so experienced Halo users can move faster.
  
  PRIVACY
  
  Nothing leaves your browser. The extension only talks to your Halo tenant.
  
  OPEN SOURCE
  
  Source-available on GitHub — inspect the code, audit permissions, file issues, send pull requests.
  
  https://github.com/alexwennekes212/haloplus
  
  VERIFIED SUPPORT
  
  • HaloITSM
  
  May also work in HaloPSA and Halo Service Desk. Only HaloITSM is officially verified so far.

Permissions & access

Permissions

activeTabclipboardWritecontextMenusscriptingstorage

Host access

*://*.halopsa.com/*, *://*.haloitsm.com/*, *://*.haloservicedesk.com/*

Screenshots