AI Support Script Builder

About

AI Support Script Builder helps customer support agents craft on-brand, policy-compliant replies in seconds - without leaving their helpdesk.

HOW IT WORKS
1. Open any ticket in Zendesk, Intercom, Freshdesk, or HelpScout
2. Click the floating button in the bottom-right corner
3. The extension reads the ticket context - you pick a tone and brand voice
4. Click "Generate Script" - Claude AI writes a complete reply
5. Copy or insert it directly into your reply box

FEATURES (ALL FREE)
- 10 scripts per day
- 3 customizable brand voice templates (Professional, Friendly, Formal)
- 3 tone options (Empathetic, Direct, Apologetic)
- 7 response languages
- Manual context input fallback
- Works in Zendesk, Intercom, Freshdesk, HelpScout
- Daily usage tracking

PRIVACY-FIRST
- Your Claude API key stays on your device (Chrome encrypted storage)
- No tracking, no analytics, no server-side data collection
- Ticket content is sent only to Anthropic's API per your explicit action
- Full privacy policy: https://excesspronet.com/privacy-policy/

REQUIREMENTS
- An Anthropic Claude API key (free credits available at console.anthropic.com)

COMING SOON (join the waitlist at excesspronet.com)
- Unlimited scripts (Starter plan)
- Custom knowledge base / RAG (Starter plan)
- Team script sharing, agent analytics (Pro plan)
- SSO / SAML, GDPR / HIPAA tier (Pro plan)

Built and maintained by Excess Pro Net LLC.