Miles — Lead Concierge Assistant

About

Miles is an AI assistant for car-dealership sales teams. It lives inside VinSolutions and drafts suggested replies to your leads — texts and emails — in your own voice.

HOW IT WORKS
• Open a text thread or email in VinSolutions — Miles reads the conversation and the lead record (vehicle of interest, trade-in, notes) automatically
• Click Draft — get a warm, human reply signed as you, ready to insert
• Edit anything, then insert it into the reply box and hit Send yourself

WHAT'S INSIDE
• Text and email drafting with distinct tones per channel
• 25 follow-up angles for leads that went quiet — never repetitive
• Cross-channel memory: never repeats an angle across text and email to the same customer
• Optional live vehicle-spec research for product questions
• Auto-draft mode: when a new text arrives, Miles pre-drafts and pings you
• Message templates: intro, appointment confirm, directions, post-visit, re-engage, and more

YOU STAY IN CONTROL
Miles never sends anything on its own. Every message is reviewed and sent by a human rep.

REQUIRES A MILES ACCOUNT
This extension is for dealership teams using Miles (meetmiles.info). Reps sign in with credentials issued by their dealership admin. Without an account the extension won't draft.