Service Fusion Voicemail Tools by FETCo

Tracking since Jun 5, 2026.

Changelog

• Jun 11, 2026
  description

  Service Fusion Voicemail Tools by FETCo enhances the Service Fusion call center experience by adding productivity tools directly to the voicemail interface.
  
  Features include:
  
  • Voicemail Scrubber
  Quickly navigate voicemail recordings using an interactive playback scrubber.
  
  • Skip Forward / Back Controls
  Move through voicemail messages faster with convenient skip controls.
  
  • Download Voicemail
  Save voicemail recordings locally when needed for documentation, follow-up, or internal review.
  
  • Customer History Button
  Open the corresponding customer history page directly from a voicemail conversation.
  
  • Call Now Button
  Initiate outbound calls directly from voicemail conversations without manually entering phone numbers.
  
  Designed for Service Fusion users who handle customer communications, voicemail management, scheduling, and service follow-up activities.
  
  Privacy:
  This extension operates entirely within the user's browser and does not collect, transmit, store, sell, or share customer data, voicemail recordings, phone numbers, or personal information.
  
  
  30-Day Free Trial
  Commercial licensing will be available through FETCo.

  Service Fusion Voicemail Tools by FETCo enhances the Service Fusion call center experience by adding productivity tools directly to the voicemail interface.
  
  Features include:
  
  • Voicemail Scrubber (Call Center and Call Logs Pages)
  Quickly navigate voicemail recordings using an interactive playback scrubber.
  
  • Skip Forward / Back Controls (Call Center and Call Logs Pages)
  Move through voicemail messages faster with convenient skip controls.
  
  • Download Voicemail (Call Center and Call Logs Pages)
  Save voicemail recordings locally when needed for documentation, follow-up, or internal review.
  
  • Customer History Button (Call Center Page, Incoming and Outgoing Call Popups)
  Open the corresponding customer history page directly from a voicemail conversation.
  
  • Call Now Button (Call Center Page)
  Initiate outbound calls directly from voicemail conversations without manually entering phone numbers.
  
  Designed for Service Fusion users who handle customer communications, voicemail management, scheduling, and service follow-up activities.
  
  Privacy:
  This extension operates entirely within the user's browser and does not collect, transmit, store, sell, or share customer data, voicemail recordings, phone numbers, or personal information.
  
  
  30-Day Free Trial
  Commercial licensing will be available through FETCo.
  
  Developed and maintained by FETCo. Updates and compatibility improvements are provided regularly as supported platforms evolve.

Permissions & access

Permissions

scripting

Host access

https://voip.totalfsm.com/*, https://admin.servicefusion.com/*, https://api.twilio.com/*

Screenshots