Moitele Click-To-Dial

About

Chrome Plugin

The MoiTele browser extension is a free click to call extension that works with MoiTele softphone. This extension works in all Chromium based browsers such as Chrome, Brave and Microsoft Edge.

This free click2call browser extension is designed and developed to be used with cloud telephony services from MoiTele.com. This extension is a perfect fit for call center agents, customer service agents or sales team whose role involves making numerous phone call s as part of their job. 

MoiTele chrome extension identifies any phone number that has minimum 9 digits and upto 16 digits in common phone number formats.  The identified phone numbers become clickable ie., a telephone call could be initiated over a softphone with a simple click (no need for copy/paste of phone numbers). Upon clicking the extension activates the softphone (desktop app or a browser app) and pastes the phone number onto the dialpad of the softphone. MoiTele extension could also be used to call phone numbers from any CRM, website that could be opened in a browser (Chrome, Brave and Microsoft Edge browsers). Thus we enable telephony for every CRM out of the box.

Further, the conversations from the MoiTele softphone are enhanced with various call handling features such as -  

1. Removal of special characters from various phone number formats
2. Integration blacklists to prevent calling the unwanted numbers
3. Allow calling only to the specific countries
4. Webhooks to capture call specific features for logging, automation, triggering specific events
5. Call history
6. Call recordings
7. Power keys for expert call centre employees for enhanced productivity
8. All call handling features such as mute, hold, DTMF

Additionally, MoiTele softphone offers the following features - 

1. Plug and Play installation and setup - it is easy and fast
2. Calls to phone numbers - video/audio mode switching over internet
3. Chat (optional)
4.  High-quality voice


Please note - This extension works only with the credentials available to our customers from MoiTele.com. Create your account and start using MoiTele for all your international calls.

This plugin is inspired from https://github.com/GenesysPureConnect/ChromeClickToDialExtension

App's privacy policy - https://moitele.com/privacy-policy