Sniffer

Tracking since Apr 1, 2026.

Changelog

• Apr 10, 2026
  description

  🏓 Stop Playing Bug Report Ping-Pong
  
  Every developer knows the frustration: "It's broken." Where? "On the page." Which page? "The       one with the button." Which button?
  
  Sniffer ends the endless back-and-forth by letting anyone on your team capture bugs and feedback with complete context—automatically. No more screenshot attachments in email threads. No more "works on my machine." Just clear, actionable reports that help you ship faster.
  
  
  🔍 What Is Sniffer?
  ------------------------------
  Sniffer is a visual feedback and bug reporting tool that lives right in your browser. When something goes wrong, click the Sniffer button and capture exactly what you see—along with   everything your developers need to fix it.
  
  Every report automatically includes:
    • Screenshot or video of the issue
    • Browser and device information
    • Console logs and errors
    • Network requests and responses
    • User actions leading up to the bug
    • Page URL and environment details
  
  No technical knowledge required. Your QA team, product managers, designers, and even clients can report bugs like pros.
  
  
  ⚡ Capture Bugs in Seconds
  ----------------------------------------------
    📸 Screenshots
    Capture any part of the page with a single click. Choose from three modes:
    • Full Page – Capture the entire webpage
    • Partial Selection – Draw a box around any area
    • Element Capture – Click on a specific element to capture it precisely
  
    ✏️ Annotation Tools
    Your screenshots tell the complete story with built-in markup:
    • Pen Tool – Draw freehand to circle problems
    • Arrow Tool – Point directly at what's wrong
    • Shapes – Add rectangles and circles to highlight areas
    • Text Tool – Leave notes with customizable styling
    • Blur Tool – Redact passwords, personal data, or sensitive content
    • Color Picker – Choose from 7 colors for your annotations
    • Undo & Clear – Fix mistakes instantly
  
    Every annotation is layered—select, move, resize, or delete individual marks as needed.
  
    🎥 Video Recording
    Some bugs only happen during specific interactions. Record your screen while reproducing the issue:
    • One-click recording with countdown timer
    • Include system audio or microphone narration
    • Pause and resume anytime
    • Annotate while you record—highlight issues in real-time
    • Blur sensitive elements during recording
  
    Sniffer captures everything—mouse movements, clicks, scrolls, and form inputs—so developers see exactly what went wrong.
  
    ⏪ Time Travel (Session Replay)
    Go beyond video. Sniffer's session replay automatically captures the last 30 seconds of your interactions:
    • Replay exactly what happened before a bug occurred
    • Perfect for those "I can't reproduce it" moments
    • Records DOM changes, letting developers step through the exact state of your application
    • Pause, rewind, and inspect any moment in time
    • Export as video or Playwright test code
  
  
  🛠️ Automatic Technical Context
  ----------------------------------------------------
    Here's where Sniffer saves hours of debugging time. Every report automatically captures:
  
    📋 Console Logs
    Every error, warning, and log message captured automatically. No more asking "What does the console say?"
  
    🌐 Network Requests
    See failed API calls, slow responses, and request/response payloads. Filter by failed requests to quickly spot issues.
  
    🖱️ User Actions
    A timeline of clicks, inputs, and navigation that led to the bug. Understand exactly what the user did.
  
    💻 Environment Data
    Browser version, OS, screen size, timezone, and more. No more guessing which browser caused the issue.
  
    Developers get everything they need without asking a single follow-up question.
  
  
  🔘 The Floating Button
  -------------------------------------
    Sniffer adds a small floating button to webpages. It's designed to be there when you need it and invisible when you don't:
  
    • Drag to reposition vertically
    • Switch between left and right sides
    • Shows recording time when active
    • Expands into a full menu with all capture options
    • Helpful tooltips you can toggle on or off
  
    Quick Actions:
    • Capture partial screenshot
    • Capture specific element
    • Start screen recording
    • Replay last 30 seconds (Time Travel)
    • Jump to your projects or issues
    • Toggle recording controls
  
  
  📊 Built-In Project Management
  ---------------------------------------------------
    Sniffer isn't just a reporting tool—it's where your team tracks and fixes issues together.
  
    📋 Kanban Board
    Drag and drop tasks between columns. Customize your workflow with statuses that match how your team works. See at a glance what's in progress, what's blocked, and what's ready for
    release.
  
    🏃 Backlog & Sprint Planning
    Organize your work with a dedicated backlog. Plan sprints, estimate effort, and track velocity over time. Perfect for agile teams who want their bug tracking integrated with their
    workflow.
  
    ✅ Task Management
    • Create subtasks to break down complex issues
    • Link related bugs and track dependencies
    • Set priorities from Low to Critical
    • Assign due dates and track deadlines
    • Add tags for easy filtering and organization
  
    👥 Team Collaboration
    • Assign bugs to team members
    • Comment on issues with @mentions
    • Track activity history on every task
    • Share public links with external stakeholders
  
  
  📍 Issue Pins
  ----------------------
    See reported bugs directly on your website. Sniffer displays clickable pins showing:
    • Issue details at a glance
    • Who reported it
    • When it was created
  
    Click any pin to jump straight to the full report.
  
  
  🔒 Privacy & Security
  -----------------------------------
    We know sensitive data appears on screens. Sniffer includes automatic masking for:
  
    • Authorization headers and API keys
    • Passwords and authentication tokens
    • Credit card numbers and SSNs
    • JWT/Bearer tokens
    • Cookies and session data
    • Custom fields you define
  
    You control what gets captured:
    • Enable or disable auto-masking globally
    • Add your own sensitive field names
    • Blur anything on screen before sharing
  
    All data is encrypted in transit and at rest.
  
    🛡️ Role-Based Access
    • Permission management per project
    • Invite unlimited team members
    • Assign roles and control visibility
  
  
  ✅ Whitelist Control
  ----------------------------------
    Don't want Sniffer running everywhere? Control exactly where it appears:
  
    • Exact URL matching – Enable only on specific pages
    • Wildcard patterns – Enable across entire domains
    • Easy management – Add, edit, or remove entries from the popup
  
  
  🔌 Powerful Integrations
  -----------------------------------------
    Sniffer works with the tools your team already uses:
  
    🎫 Jira Integration
    Two-way sync with Jira. Create Jira issues directly from Sniffer bugs, or pull existing tickets into your Sniffer board. Keep everything in sync without copy-pasting.
  
    🔜 Coming Soon:
    • Slack – Get notified about new bugs in your channels
    • Microsoft Teams – Stay updated without leaving Teams
    • GitHub & Bitbucket – Link bugs to commits and pull requests
    • Asana – Sync with your existing project management
  
  
  📤 Export & Share
  -------------------------------------
    Share feedback however your team prefers:
  
    • Instant Link – Create a bug and get a shareable link copied to your clipboard
    • Video Download – Export recordings as WebM files
    • Playwright Tests – Convert session recordings into automated test code
    • JSON Export – Download raw session data for custom integrations
  
  
  👥 Perfect for Every Team
  ------------------------------------------
    🔍 QA Teams
    Stop writing novels to describe bugs. Capture issues in seconds with full context. Your developers will actually understand what you found.
  
    👩‍💻 Developers
    No more "I can't reproduce it." Every Sniffer report includes the technical details you need: console errors, network failures, browser info, and a clear reproduction path.
  
    📈 Product Managers
    Gather feedback from stakeholders without the email chaos. See exactly what users see. Make decisions based on real issues, not vague descriptions.
  
    🎨 Design Teams
    Spotted a UI bug? Capture it with pixel-perfect screenshots. Add annotations to point out exactly what needs fixing.
  
    🤝 Client Services & Agencies
    Let clients report issues directly. They get an easy interface; you get professional bug reports with all the context your team needs.
  
  
  🚀 How It Works
  ---------------------------
    1. Install – Add Sniffer to Chrome in one click
    2. Log In – Connect with your Sniffer account
    3. Capture – Click the floating button when you find a bug
    4. Annotate – Mark up your capture with arrows, text, and shapes
    5. Submit – Sniffer automatically attaches technical details
    6. Track & Resolve – Your report appears on the Kanban board
  
    That's it. No complicated setup. No technical knowledge required.
  
  
  ⌨️ Keyboard Shortcuts
  --------------------------------------
    Work faster with shortcuts:
    • Space – Pause or resume recording
    • Esc – Stop recording, cancel selection, or close modals
    • Enter – Confirm actions or add text
  
  
  ⚙️ Settings
  --------------------
    Customize Sniffer from the extension popup:
  
    General
    • Show or hide menu tooltips
    • Choose your language
    • Reset button position
  
    Whitelist
    • Add exact URLs or wildcard patterns
    • Control where Sniffer is active
  
    Privacy
    • Toggle auto-masking
    • Manage custom sensitive field names
  
  
  💡 Why Teams Choose Sniffer
  -------------------------------------------------
    ⏱️ Save Hours Every Week
    No more back-and-forth clarifying bug reports. Every report comes complete with the context developers need.
  
    🐛 Fix Bugs Faster
    With console logs, network data, and session replay, developers can reproduce and fix issues on the first try.
  
    💬 Improve Team Communication
    Everyone—technical or not—can report bugs clearly. No specialized knowledge required.
  
    📂 Keep Everything Organized
    Built-in Kanban board, sprints, and backlog keep your team aligned and your work trackable.
  
    🔗 Integrate With Your Workflow
    Connect with Jira and more tools to keep your existing processes intact.
  
  
  🎉 Get Started Free
  ----------------------------------
    Install Sniffer today and see why teams are switching from scattered screenshots and confusing bug reports to clear, actionable feedback.
  
    Your developers will thank you. Your QA team will love you. And your bugs will actually get fixed.
  
  Sniffer – Visual Bug Reporting Made Simple

  🏓 Stop Playing Bug Report Ping-Pong
  
  "It's broken." Where? "On the page." Which page? "The one with the button." Which button?
  
  Sniffer ends the endless back-and-forth. Capture bugs with full context — automatically. No more email threads. No more "works on my machine."
  
  📸 Capture Everything
  
  Screenshots in three modes — full page, partial selection, or click any element. Annotate with arrows, shapes, text, freehand drawing, and blur tools. Pick from 7 colors. Need text from the screen? Draw a box and OCR extracts it instantly.
  
  Record your screen with mic and system audio — both at once if you want. Pause, resume, and annotate live with auto-fading marks. Blur sensitive elements before sharing.
  
  🎙️ Don't feel like typing? Dictate your description with voice-to-text. Let AI polish your wording with one click — undo if you don't like it.
  
  🛠️ Zero Follow-Up Questions
  
  Every report automatically includes:
  📋 Console logs — errors, warnings, info synced to video timeline
  🌐 Network requests — status, headers, payloads, timing & size
  🕸️ API dependency graph — interactive map of which calls feed into others
  📊 API timeline — requests plotted with duration, error rate & domain filtering
  🖱️ User action timeline — every click, input & navigation recorded
  💻 Device info — browser, OS, screen size, GPU, CPU, connection speed, timezone
  Click any log or request entry and the video jumps to that exact moment. Developers get the full picture without asking a single question.
  
  ⏪ Session Replay & Test Automation
  
  Sniffer keeps a rolling 30-second buffer of your interactions. When a bug happens, replay exactly what led up to it — clicks, inputs, navigation, DOM changes. Export that session as a Playwright script, Puppeteer script, or JSON. One recording becomes an automated test.
  
  📝 Rich Text Editor
  
  Not your average text box. Format descriptions with bold, italic, underline, headings, bullet lists, code blocks, links, text colors, highlights, alignment, and up to 8 indent levels. Write reports that are actually readable.
  
  🔒 Privacy Built In
  
  Auto-masks passwords, API keys, credit cards, tokens, emails, phone numbers, and PII in captured logs. Blur any element on screen. Add custom masking rules and replacement text. All data AES-encrypted end-to-end.
  
  🎫 Deep Jira Integration
  
  On a Jira page? Sniffer detects it and adds buttons right in the toolbar. Create linked bugs, view diagnostics, media, network dependency graphs, and test automation — all inline without leaving Jira. Works with Jira Cloud and self-hosted instances.
  
  🧩 Website Widget — No Install Needed
  
  One script tag. Full capture toolkit on your website. Runs in Shadow DOM — won't touch your styles.
  
  🔐 Authenticated — full features with login
  🌍 Public — anyone reports bugs, no account needed
  🎯 Trigger — widget appears only when your code says so
  Auto-captures console errors, failed requests, and unhandled exceptions in the background with smart deduplication and batching. Activate on any page by adding ?sniffer to the URL.
  
  💬 Standalone Feedback Widget — collect user feedback with custom questions, star ratings, dropdowns, checkboxes, and path-based rules. Match your brand colors, support dark mode, choose popup or drawer layout.
  
  📤 Export & Share
  
  • Shareable link — copied to clipboard instantly
  • Video — WebM download or ZIP with interactive HTML player
  • Test scripts — Playwright & Puppeteer export
  • JSON — raw session data for custom integrations
  Large videos upload in 5MB chunks in the background — no waiting.
  
  📊 Track & Manage
  
  Built-in Kanban board, sprint planning, backlog, and subtasks. Assign bugs, set priorities (Low → Critical), add tags, track deadlines, and comment with @mentions. See issue pins directly on your website. Whitelist specific URLs so Sniffer only runs where you need it.
  
  🌍 Available in English and Arabic with full RTL support.
  
  🚀 Get Started in 60 Seconds
  
  1. Install Sniffer
  2. Log in & walk through quick onboarding
  3. Click the floating button when you spot a bug
  4. Annotate & submit — context attached automatically
  5. Track it on the board
  No setup. No learning curve.
  
  Sniffer – Visual Bug Reporting Made Simple

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