Zoho CRM

About

Zoho CRM empowers organizations with a complete customer relationship life-cycle management software for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho CRM is simple to use, yet packed with features and advanced functionality that allow you to grow your business while having a single view of your customer interactions. 

Benefits:

* Automate your Sales and Marketing with ease
* Have a complete grip on your communication with your contacts
* Take advantage of an Award-Winning, complete CRM solution
* No Servers, No expensive software and No Backup solutions. It's all hosted !
* Not just CRM - gain access to the entire Zoho suite of products
* No long term contracts, pay as you go

Features:

* Align your sales and marketing by integrating sales with campaigns, leads, sales pipeline, forecasts, etc
* Track all your Customer Email correspondence inside Zoho CRM
* Easily import and get access to your Google Apps or Gmail contacts from within Zoho CRM
* Synchronize Contacts and create mail merge documents 
* Drag-and-Drop tools to customize Zoho CRM according to your business requirements
* Control data access based on your organizational hierarchy with Zoho CRM's Role-Based Security
* Complete your post sales activities with an integrated inventory management system
* Analyze Sales & Marketing trends and key CRM metrics with Reports & Dashboards
* Integrate CRM modules with third party applications such as Accounting, ERP, etc using Developer API

Add-ons & Integrations:

* Google Apps Marketplace
* Zoho Mail Add-on
* Zoho CRM for Microsoft Outlook
* Zoho CRM for Microsoft Office
* QuickBooks Integration
* Zoho PhoneBridge (Telephony integration with Asterisk, Avaya, and Trixbox)
* Zoho Projects Integration

Price:

Free for 3 users. Paid Edition starts at USD 12/user/month