Nudge – Chat Alerts for Gorgias

Tracking since May 8, 2026.

Changelog

• May 12, 2026
  description

  Nudge is a lightweight Chrome extension that works with your Gorgias helpdesk to alert you the moment a new CHAT & MESSAGING ticket is waiting.
  
  Never miss a chat again. Nudge monitors your Gorgias sidebar and instantly fires a visual banner and audio chime so your team responds faster — no tab-switching, no missed queues.
  
  Features:
  - Smart chat queue — tracks multiple waiting chats, oldest-first
  - Live wait timer — shows exactly how long each customer has been waiting
  - One-click Accept — opens the ticket and auto-drafts a greeting in the reply box
  - Audio + visual alert — hear it even when you're tabbed out
  - Zero data collection — everything runs locally in your browser, nothing stored or transmitted
  - No permissions required — works purely within the Gorgias page context
  
  Built by a customer experience team for customer experience teams. Works with Gorgias.

  Cut your chat first response time. We reduced ours by 90%. Unofficial productivity tool for Gorgias users.
  
  Nudge monitors your Gorgias sidebar and instantly fires a visual banner 
  and audio chime so your team never misses a waiting chat. No 
  tab-switching, no missed queues, one-click to accept and respond.
  
  Features:
  - Smart chat queue: tracks multiple waiting chats, oldest-first
  - Live wait timer: shows exactly how long each customer has been waiting
  - One-click Accept: opens the ticket and auto-drafts a greeting in the reply box
  - Audio + visual alert: hear it even when you're tabbed out
  - Zero data collection: everything runs locally in your browser, nothing stored or transmitted
  - No permissions required: works purely within the Gorgias page context
  
  Built by a customer experience team for customer experience teams. 
  
  Nudge is an independent extension and is not affiliated with Gorgias.

Permissions & access

Permissions

None declared

Host access

None declared

Screenshots