Voipcom AI

About

Turn every business phone call into a searchable transcript, an AI-written summary, and a ready-made action-item list — without leaving your browser.

Voipcom AI connects to your Voipcom phone service and handles the busywork after every call. The moment a call ends, it transcribes the conversation speaker by speaker, writes a concise summary, pulls out the commitments and next steps, and files everything where your team can find it later. Your recent calls sit one click away in the toolbar; open any of them to read the full transcript and analysis in a side panel that stays put beside whatever you're working on.

Stop scrubbing through recordings or scribbling notes mid-conversation. Let the call happen — Voipcom AI hands you the recap and the to-do list.

WHAT IT DOES

• AI transcripts — every recorded call is transcribed automatically, speaker by speaker.
• Smart summaries — a tight recap of what was discussed and how the call wrapped up.
• Action items — commitments and follow-ups surface as a checklist so nothing slips.
• Call context — number, direction, duration, and which team member handled the call.
• Live status — watch calls move through transcription and analysis from the toolbar badge.
• Side panel — full call detail (transcript, summary, action items) without leaving your tab.
• Re-run the AI — re-transcribe or re-analyze any call in one click for a fresh pass.
• Team views — managers can switch between their own calls, their site, or the whole company.
• Optional email delivery — summaries can be emailed automatically to whoever handled the call.

HOW IT WORKS

1. Your organization signs up at platform.voipcom.ai and connects its Voipcom phone service.
2. After each call ends, Voipcom AI fetches the recording, transcribes it, and analyzes it — automatically, no clicks required.
3. Sign in to the extension with your Voipcom credentials and your calls appear within seconds.

There's no separate dialer, no live audio capture, and no contact-list scraping. Voipcom AI is a clean, read-only window onto calls your phone service already records.

WHO IT'S FOR

Sales, support, and operations teams that want call review, coaching, and follow-up to take seconds instead of hours.

REQUIREMENTS

• Voipcom phone service connected to Voipcom AI.
• A Voipcom AI account — get started at https://platform.voipcom.ai
• Chrome 116 or newer (required for the side panel).

PRIVACY AND DATA

The extension makes network requests only to https://platform.voipcom.ai. Locally it stores only an authentication token and a single view preference — no analytics, no third-party scripts, no telemetry, no remote code.

On the server, call recordings are processed by Google Gemini for transcription and analysis. We never sell personal data, never train AI models on customer content, and never show advertising. Sensitive credentials are encrypted at rest with AES-256-GCM.

Full privacy policy: https://platform.voipcom.ai/privacy

LINKS

• Sign up or sign in: https://platform.voipcom.ai
• Privacy policy: https://platform.voipcom.ai/privacy
• Support: [email protected]