Daktela

Name: Daktela
Rating: 5 (5 reviews)
Author: Daktela

Client for Daktela V6 omnichannel system that enables agents manage operator activities from any browser tab.

As of June 2026, Daktela has 860 users and a 5.00/5 rating from 5 reviews in the Communication category.

Daktela Communication

Chrome Web Store ↗.crx

Users+2.1%

860

Rating0%

5.00

5 reviews

Reviews0%

Version

4.1.3

Manifest V3

History

3 snapshots

Tracking since Apr 1, 2026.

View as table

Date	Users	Rating	Reviews	Version
Apr 1, 2026	842	5.00	5	4.1.3
May 3, 2026	849	5.00	5	4.1.3
Jun 2, 2026	868	5.00	5	4.1.3
Now	860	5.00	5	4.1.3

Permissions & access

Permissions: contextMenusstoragetabs
Host access: <all_urls>

Screenshots

About

Control calls directly from‍ your browser.

The Browser extension is always available, no matter where your workflow is.

What does this plugin allow within the browser?

Answering and rejecting calls and other activities: Never miss your incoming activity notifications – pin your extension and always have it ready.

Logging in and out of queues and devices: Easily manage what queues and devices you need to work with.

Dialling calls manually: Enter a phone number or dial a contact or account from your CRM.

Starting and ending pauses: Manage your user states at the click of a button. Track the time you have spent on different tasks and breaks.

Sending direct SMS messages: Send outgoing SMSs to your contacts or start SMS chats, allowing you to have realtime conversations with your customers.