ʀᴜɢɢᴇᴅ - ꜰᴜᴢᴢʏ sᴇᴀʀᴄʜ ʙᴇᴛᴀ

About

RUGGED - FEATURES & CHANGE LOG

Rugged is designed to enhance efficiency, reduce handling times (AHT), and streamline workflows. It automates repetitive tasks, improves accuracy, and reduces manual effort, allowing users to focus on delivering high-quality service.

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KEY FEATURES

➤ ꜰᴜᴢᴢʏ ᴀᴄᴄᴏᴜɴᴛ sᴇᴀʀᴄʜ
Presents a new button on a customer's profile next to the Authentication Check button. Pressing it conducts a fuzzy search based on the current Safer Gambling process. Users only need to select the brand to perform the search on, helping track potential duplicate accounts.

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CHANGE LOG

V1.63
➤ ɪᴍᴘʀᴏᴠᴇᴍᴇɴᴛ: Added button highlighting on hover for brand Fuzzy Search options.
➤ ɪᴍᴘʀᴏᴠᴇᴍᴇɴᴛ: Added gender selection for Fuzzy Search on SBG and if title/gender isn't automatically available.

V1.62
➤ ꜰɪx: Fuzzy search now ensures the multi-option search tab is open before inputting data.
➤ ɪᴍᴘʀᴏᴠᴇᴍᴇɴᴛ: Added SBG to Fuzzy Searches.

V1.58
➤ ꜰᴇᴀᴛᴜʀᴇ: Fuzzy account search.

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Rugged is continuously evolving - stay updated for more improvements and new features!

Feedback & Suggestions: Share your thoughts and feature requests on Slack: Rugged Feedback Channel - https://flutter.enterprise.slack.com/archives/C088QSU4PPG