AniCa - Genesys Premium App
Allows Genesys-Cloud users to place calls with custom outgoing CallerId (by Deliberate GmbH)
As of June 2026, AniCa - Genesys Premium App has 5 users and a 5.00/5 rating from 2 reviews in the Accessibility category.
Usersdown 37.5 percent−37.5%
5
5
Ratingno change0%
5.00
2 reviews
Reviewsno change0%
2
Version
2.1.1
Manifest V3
History
2 snapshotsTracking since May 2, 2026.
View as table
| Date | Users | Rating | Reviews | Version |
|---|---|---|---|---|
| May 2, 2026 | 8 | 5.00 | 2 | 2.1.1 |
| Jun 1, 2026 | 6 | 5.00 | 2 | 2.1.1 |
| Now | 5 | 5.00 | 2 | 2.1.1 |
Permissions & access
- Permissions
- tabsstoragecontextMenusactiveTab
- Host access
- https://*.mypurecloud.com/*, https://*.mypurecloud.de/*, https://*.mypurecloud.ie/*, https://*.mypurecloud.jp/*, https://*.mypurecloud.com.au/*, https://*.usw2.pure.cloud/*, https://*.euw2.pure.cloud/*, https://*.euc2.pure.cloud/*, https://*.mec1.pure.cloud/*, https://*.cac1.pure.cloud/*, https://*.apne2.pure.cloud/*, https://*.apne3.pure.cloud/*, https://*.aps1.pure.cloud/*, https://*.sae1.pure.cloud/*, https://*.use2.us-gov-pure.cloud/*
Screenshots
About
AniCa is a special add-on for your Genesys Cloud application that allows users to make outbound calls with user-defined number (Caller ID). This is necessary for agents or business users who work in multiple queues and/or groups. For example, it can be ensured that only the group number is displayed and that when the customer calls back, this call is also returned to exactly this group. It is therefore not necessary to give out the personal extension number. By default, Genesys Cloud allows a number to be entered for each outgoing call, but it cannot be saved for future calls. AniCa provides a very convenient remedy here: a list of numbers can be configured and selected via a drop-down menu before an outgoing call is made. The last dialed number is already preset for the next call. This tool passes the call command to the Genesys Cloud, eliminating the need for time-consuming manual entry of numbers before each call. In addition, a "click-to-dial" functionality is integrated, which makes it possible to highlight a number in the Google Chrome browser and dial it directly via right-click. Thus it is also possible to dial directly from your applications, such as CRM, ticket system, etc. Please contact us for more information... AniCa is a product by deliberate.de Copyright © 2024 Deliberate GmbH
Technical
- Version
- 2.1.1
- Manifest
- V3
- Size
- 427KiB
- Min Chrome
- 88
- Languages
- 1
- Featured
- No
Metadata
- ID
- hfnnhnkkpgbjkapnhmfhdljhffplhohp
- Developer ID
- u731f16d052bbb930faaf0823694efaeb
- Developer Email
- [email protected]
- Created
- Jun 12, 2021
- Last Updated (Store)
- May 25, 2024
- Last Scraped
- Jun 1, 2026
- Website
- https://deliberate.de/
- Privacy Policy
- https://deliberate.de/en/data-privacy/
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