Whatshopify: Shopify to WhatsApp - Tracking, Orders, Products.

About

Whatshopify turns your WhatsApp Web into a smart customer service and sales assistant for online sellers. Designed for Shopify users, it helps you confirm orders, send updates, track deliveries, and chat with customers — all from WhatsApp. No app switching, no manual work, no missed messages.

It connects directly to your store, showing each customer’s order, payment, and delivery info as soon as they message you. From auto replies to catalog sharing and one-click tracking, Whatshopify helps you handle more customers in less time while keeping every chat organized and professional.

What Whatshopify Does

Whatshopify adds a smart control panel to your WhatsApp Web, designed especially for eCommerce customer service and sales. It automatically links your WhatsApp conversations with your Shopify store so you can see order details, product info, and customer history right when a chat opens.

Each time a customer messages you, Whatshopify detects their number and shows:
Order details: View their active and past orders instantly.
Tracking info: Send tracking updates in one click.
Payment status: Know which orders are pending, paid, or cancelled.
Smart responses: Send pre-set replies or auto messages for confirmations, cancellations, and updates.
Customer history: See what they’ve bought, asked, or ordered before.

Everything is updated in real time and synced with your Shopify store.

Key Features

1. Order-Aware Messaging
   Every chat becomes smarter. As soon as you open a conversation, Whatshopify pulls all relevant data from your store. No need to ask for order numbers — you already have them.

2. Automated Message Templates
   Prebuilt WhatsApp messages for every stage of your order process:
   Order confirmation
   Order updates and dispatch
   Payment received alerts
   Feedback requests
   Post-delivery thank-you notes
   Return and exchange responses
   You can also customise them with variables like name, order ID, or amount, so every message looks personal and professional.

3. Auto Replies
   Never miss a customer again. Whatshopify automatically responds when you’re away, sends order confirmations instantly, and notifies customers when you’re back online.

4. Catalogue and Product Sharing
   Share your Shopify products directly in chat — including image, price, and product link — without switching windows. Customers can place orders directly from shared product cards.

5. One-Click Tracking and Status Updates
   Send tracking links, order progress, and delivery status in a single click. It’s all synced with your store’s fulfillment updates.

6. Multi-Store Support
   If you run more than one store, you can manage them all in one place. Switch between stores easily without logging in and out.

7. Bulk Broadcasts
   Send targeted updates, promotions, or sale announcements to your customers in one go. Great for flash sales, restocks, and special offers — all through official WhatsApp channels.

8. Customer Notes and Tags
   Label your chats with tags like VIP, Repeat Buyer, or Pending Payment. Add internal notes so your support team can follow up faster and smarter.

9. Notifications and Reminders
   Whatshopify notifies you of unconfirmed orders, pending replies, or missed follow-ups so no customer slips through the cracks.

10. Security and Privacy
    All communication stays between you and your customer on WhatsApp. Whatshopify only syncs order and message metadata securely with Shopify — not customer conversations.

Why Whatshopify

Running eCommerce on WhatsApp is already common — but doing it efficiently has never been easier. Whatshopify gives sellers the missing layer of automation and control to make WhatsApp a complete customer service and order management channel.

Save hours daily by cutting manual confirmations.
Improve response time and boost customer satisfaction.
Turn WhatsApp into your fastest sales tool.
Manage your store, customers, and communication in one view.

With Whatshopify, your customers receive consistent, clear, and professional messages — and you handle 10x more conversations without stress.

Who It’s For

Shopify sellers handling customer service on WhatsApp.
Online resellers and dropshippers managing many chats.
Local eCommerce brands in Pakistan using WhatsApp for orders.
Customer support reps and virtual assistants managing multiple stores.

If you run your online business through WhatsApp, Whatshopify is for you.

Pricing

Whatshopify is free to install and includes a free tier for basic automation and product syncing. Upgrade anytime for advanced tools like multi-store management, broadcast campaigns, and extended automation.

Setup in Minutes

1. Add Whatshopify Chrome Extension.
2. Log in with your Shopify store credentials.
3. Open WhatsApp Web — and you’re ready to go.
   Your store data and chat interface connect automatically.

Example Use Cases

Order Confirmation Automation
A customer messages you asking, "Did my order go through?"
Whatshopify instantly shows their order and lets you send a pre-filled confirmation in one click.

Tracking Updates
Customer asks, "Where’s my parcel?"
You hit the tracking button, and Whatshopify sends their current courier status with the right link.

Feedback and Reviews
After delivery, Whatshopify  can send a follow-up message asking for a quick rating — 1 to 5 stars — to help improve your service.

Returns and Cancellations
When a customer cancels or requests a return, Whatshopify helps generate a polite, automated response, confirms policy, and updates the order status in your store.

Future-Ready

Whatshopify is built to scale globally. Integration with Shopify allows expansion beyond local markets, enabling sellers to handle customer service in any country — right from WhatsApp Web.

It’s not just another chat tool — it’s a complete communication layer for modern eCommerce.

Permissions

Whatshopify requires:
Access to WhatsApp Web interface to add productivity controls.
Secure Shopify store connection for order and product data.
Local storage access to save settings and templates.

No personal or private WhatsApp data is ever stored or shared.

Support

Need help or want to suggest a feature?
Contact the Whatshopify Support Team through the extension or visit our Help Center.

Whatshopify — Where eCommerce Meets WhatsApp.
Respond faster, sell smarter, and manage your store conversations like never before.