Zammad Time Tracker

Tracking since Apr 11, 2026.

Changelog

• May 3, 2026
  description

  Zammad Time Tracker lets you log time directly on tickets and update time entries right from the ticket view—no tab-switching or workflow interruptions.
  
  HOW IT WORKS
  - Enter a ticket ID and click Load
  - Start the timer. Pause it when you stop working.
  - If you forgot to pause, click the time field and type the correct value directly.
  - Add an optional internal note, then click Submit Time.
  
  SETTINGS
  - Zammad Base URL — your organization's Zammad instance
  - API Token — your personal Zammad API token
  - Note Signature — text automatically appended to every submitted note
  - Include submitted time in note — adds "Time submitted: X min" to the note body
  - Dark mode
  - Enable Activity Type — allows time to be tracked with an activity type (e.g. Billable)
  
  REQUIREMENTS
  - Zammad 6.x with Time Accounting enabled (Admin → Time Accounting)
  - Zammad API token with ticket.agent permission
  
  PRIVACY
  - No data is collected. Everything stays in your browser or goes to your own Zammad server.

  Zammad Time Tracker lets you log time directly on tickets and update time entries right from the ticket view—no tab-switching or workflow interruptions.
  
  HOW IT WORKS
  - Enter a Ticket ID or a client's Ticket# and click Load
  - Start the timer. Pause it when you stop working.
  - If you forgot to pause, click the time field and type the correct value directly.
  - Add an optional internal note, then click Submit Time.
  
  SETTINGS
  - Zammad Base URL — your organization's Zammad instance
  - API Token — your personal Zammad API token
  - Note Signature — text automatically appended to every submitted note
  - Include submitted time in note — adds "Time submitted: X min" to the note body
  - Dark mode
  - Enable Activity Type — allows time to be tracked with an activity type (e.g. Billable)
  
  REQUIREMENTS
  - Zammad 6.x with Time Accounting enabled (Admin → Time Accounting)
  - Zammad API token with ticket.agent permission
  
  PRIVACY
  - No data is collected. Everything stays in your browser or goes to your own Zammad server.

Permissions & access

Permissions

storage

Host access

<all_urls>

Screenshots

Similar extensions

Alternatives to Zammad Time Tracker, ranked by description similarity.

Zammad Time Recorder

Record Zammad ticket time

50

MM - BITLY

This plugin for MMD - BITLY calculates the time spent on a ticket. MMD - BITLY WorkLog is an internal extension that lets you. 1.…

4

MM - NXRL - CRQA

This extension is for MM employees to work on NextRoll Creative QA for tracking the timespent.

5

MM - NXRL - CRTV

This is the creatives plugin for MM <> AR

25

MMD - Rithum-DSCO - Internal

This is the Rithum-DSCO plugin Internal Time Tracker Extension

—

MM - NXTR - QACL

This extension is used for Mediamint Adops agents for the process of adding checklist items to the ticket.

57

MM - CMI

This is the CMI plugin Internal Time Tracker Extension

138

ZEIT.IO

ZEIT.IO - Time tracking for experts.

90

★ 5.0