ShiftZen - Intercom Triage
Smart agent triage, AI replies & ZenDash phone agent monitoring embedded in Intercom.
As of June 2026, ShiftZen - Intercom Triage has 5 users in the Productivity category.
Usersno change0%
5
5
Ratingno change0%
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— reviews
Reviewsno change0%
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Version
38.9.8
Manifest V3
90-day change · In the last 90 days this extension 2 version updates, changed permissions.
History
5 snapshotsTracking since Apr 22, 2026.
View as table
| Date | Users | Rating | Reviews | Version |
|---|---|---|---|---|
| Apr 22, 2026 | — | — | — | 38.8.0 |
| Apr 26, 2026 | — | — | — | 38.8.0 |
| May 14, 2026 | 4 | — | — | 38.8.1 |
| May 21, 2026 | 4 | — | — | 38.9.8 |
| May 27, 2026 | 6 | — | — | 38.9.8 |
| Now | 5 | — | — | 38.9.8 |
Changelog
- May 14, 2026host_permissions
https://app.intercom.com/*, https://zeenie-llm-api.zenotibeta.com/*, https://zenbase.azurewebsites.net/*
https://app.intercom.com/*, https://zeenie-llm-api.zenotibeta.com/*, https://zenbase.zenotitest.com/*
Permissions & access
- Permissions
- storageunlimitedStorageactiveTabscriptingnotificationsalarmstabs
- Host access
- https://app.intercom.com/*, https://zeenie-llm-api.zenotibeta.com/*, https://zenbase.zenotitest.com/*
Screenshots
About
ShiftZen is an internal productivity extension that embeds a triage and AI-assist panel inside Intercom's Inbox. It helps support agents route tickets to the correct teammate using a configurable shift-and-bin queue, generates AI drafts, summaries and CRI templates for the current conversation, analyzes multiple tickets in batch and exports the results to Excel, and surfaces ZenDash live phone-agent status so leads can spot zero-active-agents or missing-agent conditions quickly. All data stays within the user's browser and the internal Zenoti APIs the user is already authenticated to.
Technical
- Version
- 38.9.8
- Manifest
- V3
- Size
- 192KiB
- Min Chrome
- 88
- Languages
- 1
- Featured
- No
Metadata
- ID
- glhomlodomppeglmfbcijhhhgjhnbnoj
- Developer ID
- ucbfb1fc2c2a5fff5794296df2438aee7
- Developer Email
- [email protected]
- Created
- Apr 21, 2026
- Last Updated (Store)
- May 15, 2026
- Last Scraped
- Jun 9, 2026
- Website
- —
- Support URL
- —
- Privacy Policy
- —
Data sourced from the Chrome Web Store · last verified Jun 9, 2026.