CXone Agent WebRTC Extension
CXone Agent WebRTC Extension
As of June 2026, CXone Agent WebRTC Extension has 400,000 users and a 2.43/5 rating from 14 reviews in the Workflow & Planning category.
Usersup 33.3 percent+33.3%
400.0K
400,000
Ratingup 4.3 percent+4.3%
2.43
14 reviews
Reviewsup 16.7 percent+16.7%
14
Version
1.0.21
Manifest V3
90-day change · In the last 90 days this extension gained 100.0K users.
History
5 snapshotsTracking since Apr 5, 2026.
View as table
| Date | Users | Rating | Reviews | Version |
|---|---|---|---|---|
| Apr 5, 2026 | 300.0K | 2.33 | 12 | 1.0.21 |
| Apr 8, 2026 | 300.0K | 2.54 | 13 | 1.0.21 |
| Apr 16, 2026 | 400.0K | 2.54 | 13 | 1.0.21 |
| Apr 25, 2026 | 400.0K | 2.54 | 13 | 1.0.21 |
| May 5, 2026 | 400.0K | 2.54 | 13 | 1.0.21 |
| Now | 400.0K | 2.43 | 14 | 1.0.21 |
Permissions & access
- Permissions
- offscreen
- Host access
- None declared
Screenshots
About
CXone Agent Softphone Extension offers an independent softphone connection by moving the audio path out of the browser application into a companion browser extension to allow for increased reliability. When the CXone Agent Softphone Extension is installed and enabled, CXone Agent will automatically detect it and use it as the integrated softphone. In the event that CXone Agent is refreshed or unexpectedly closed, the active audio path with a customer will not be disrupted.
Technical
- Version
- 1.0.21
- Manifest
- V3
- Size
- 399KiB
- Min Chrome
- 88
- Languages
- 1
- Featured
- No
Metadata
- ID
- gcfjbjldfomnopnpdjajjfpldkkdmmoi
- Developer ID
- u9cbd1b3b5893728732798d6848f4f079
- Developer Email
- [email protected]
- Created
- Mar 3, 2023
- Last Updated (Store)
- Mar 20, 2026
- Last Scraped
- Jun 16, 2026
- Website
- —
- Support URL
- https://nice.com/services
- Privacy Policy
- https://www.nice.com/company/legal/privacy-policy
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Data sourced from the Chrome Web Store · last verified Jun 16, 2026.