Tidio AI Copilot for Zendesk, Gmail, and more

About

Tired of typing the same responses over and over, canned responses are not efficient enough? Meet Copilot — your AI assistant built to supercharge support teams productivity without disrupting workflows. Works with Zendesk, Gmail, Intercom, Gorgias - no migration required.

How It Works:
Copilot works hand in hand with you, preparing real-time suggestions for customer questions—blazingly fast.

When a support ticket arrives, AI instantly suggests a response draft based on ticket content
- Copy the suggestion to your inbox with a click
- Adjust if needed, then send—it’s that simple!

Copilot offers two modes to help you answer as many questions as possible. Each type is visually distinguished for your convenience:

- 🔵 AI Improvisation – No setup required; works out of the box with AI-powered suggestions.
- 🟢 Trusted Answers from Provided Content – Copilot connects to your website content, FAQs, or Help Center articles to provide accurate answers based on your support resources.

Why Use Copilot?
- Boost Productivity – Respond faster with AI-generated replies
- Ensure Consistency – Keep messaging on-brand across your team

Enterprise-grade security
- Powered by Claude AI - We use Anthropic’s Claude, the most secure LLM on the market, to power our solutions
- Best-in-class data handling - We follow industry-leading practices for data handling and retention
- Encrypted at rest and in transit - Your data is protected with HTTPS encryption during transfer and securely encrypted at rest
- GDPR and CCPA compliant - Personal data is handled according to the latest GDPR and CCPA laws.

How much it cost?
💎 100% Free to Use – Start leveraging AI-driven support today!
👉 Install Now & Supercharge Your Customer Support!