Markdown to ServiceNow

Tracking since Apr 11, 2026.

Changelog

• May 3, 2026
  description

  Write your ServiceNow journal entries and work notes in Markdown — then convert them with a single click.
  
  If you've ever tried formatting text in ServiceNow only to end up with a wall of asterisks and broken tables, this extension is for you. Markdown to ServiceNow lets you write naturally in Markdown and converts it to properly formatted ServiceNow journal output.
  
  
    ——————————————————————————
      HOW IT WORKS
    ——————————————————————————
  
    Three ways to convert:
  
  📝 Popup Converter
    Click the extension icon, paste your Markdown, and copy the converted output to paste into any ServiceNow field.
  
  🖱️ Context Menu
    Select any Markdown text on a webpage, right-click, and choose "Convert Markdown to ServiceNow" — converted text is copied to your clipboard instantly.
  
  ⚡ In-Page Button (SN Markdown Utility Belt)
    When you're on a ServiceNow instance, a convert button appears directly next to journal fields. Write Markdown in the field and click to convert in-place — no copy-pasting needed.
  
  ⌨️ Keyboard Shortcut
    Open the popup with Cmd+Shift+M (Mac) or Ctrl+Shift+M (Windows/Linux).
  
  
    ——————————————————————————
      SUPPORTED MARKDOWN
    ——————————————————————————
  
    ✔ Headers (H1–H6)
    ✔ Bold, Italic, Bold+Italic
    ✔ Strikethrough and Highlight
    ✔ Inline code and fenced code blocks
    ✔ Unordered and ordered lists
    ✔ Blockquotes
    ✔ Tables
    ✔ Links and Images
    ✔ Horizontal rules
    ✔ Alert blocks (10 built-in types + custom)
  
  
    ——————————————————————————
      ALERT BLOCKS
    ——————————————————————————
  
    Use special alert blocks to draw attention to important content:
  
    > [!NOTE]
    > [!WARNING]
    > [!IMPORTANT]
    > [!SUCCESS]
    > [!CAUTION]
    > [!TIP]
    > [!STATUS]
    > [!BLOCKER]
    > [!QUESTION]
    > [!ATTENTION]
  
    Each alert renders with a distinct background color and emoji. You can also create your own custom alert types with any name, emoji, and color scheme — and share them with your team via
     import/export.
  
  
    ——————————————————————————
      CUSTOM ALERTS
    ——————————————————————————
  
    Create alert types that match your team's workflow:
  
    • Set a custom name, emoji, text color, background color, and border color
    • Edit or reset built-in alert presets
    • Export your custom alerts as JSON to share with teammates
    • Import alert configs from a JSON file
  
  
    ——————————————————————————
      PRIVACY
    ——————————————————————————
  
    🔒 Everything runs locally in your browser. No data is collected, transmitted, or stored on any server. No accounts, no tracking, no analytics.
  
  
    ——————————————————————————
      PERMISSIONS USED
    ——————————————————————————
  
    • activeTab — to read/modify the active ServiceNow tab
    • contextMenus — to add the right-click convert option
    • clipboardWrite — to copy converted output
    • storage — to save your preferences and custom alerts locally
    • Access to *.service-now.com and *.servicenow.com — to inject the in-page convert button
  
  
    ——————————————————————————
      OPEN SOURCE
    ——————————————————————————
  
    This extension is fully open source under the MIT license.
    Source code: https://github.com/yadav-prakhar/markdown-sn-extension
    Bug reports and feature requests welcome via GitHub Issues.

  Official site: https://yadav-prakhar.github.io/markdown-sn-extension/
  
  Write your ServiceNow journal entries in Markdown — and convert them with a single click.
  
  ServiceNow's text editor fights you. Asterisks don't bold. Backticks stay as backticks. Tables break. If you've ever pasted carefully formatted Markdown into a work note only to watch
  it fall apart, Markdown to ServiceNow solves that permanently.
  
  Write naturally in Markdown. Convert it to properly formatted ServiceNow journal output in one click. Works in work notes, comments, close notes, and activity stream fields.
  
  
  ——————————————————————————
  HOW IT WORKS
  ——————————————————————————
  
  Four ways to convert:
  
  📝 Popup Converter
  Click the extension icon, paste your Markdown, preview the output, and copy it to any ServiceNow field.
  
  🖱️ Context Menu
  Select Markdown text anywhere on a page, right-click, and choose "Convert Markdown to ServiceNow" — converted text lands on your clipboard instantly.
  
  ⚡ In-Page Toolbar (SN Markdown Utility Belt)
  On any ServiceNow instance, a toolbar appears directly next to journal fields. Convert in-place, preview before applying, undo with one click after. Works in classic UI and ServiceNow
  Workspace.
  
  ⌨️ Keyboard Shortcut
  Open the popup with Cmd+Shift+M (Mac) or Ctrl+Shift+M (Windows/Linux).
  
  
  ——————————————————————————
  SUPPORTED MARKDOWN
  ——————————————————————————
  
  ✔ Headers (H1–H6)
  ✔ Bold, Italic, Bold+Italic
  ✔ Strikethrough and Highlight
  ✔ Inline code and fenced code blocks
  ✔ Unordered and ordered lists
  ✔ Blockquotes
  ✔ Tables
  ✔ Links and Images
  ✔ Horizontal rules
  ✔ Alert blocks (10 built-in types + custom)
  
  
  ——————————————————————————
  ALERT BLOCKS
  ——————————————————————————
  
  Draw attention to critical information with colored alert blocks:
  
  > [!NOTE]       — informational callout (blue)
  > [!WARNING]    — caution flag (yellow)
  > [!IMPORTANT]  — high priority (purple)
  > [!SUCCESS]    — confirmation (teal)
  > [!CAUTION]    — risk flag (pink)
  > [!TIP]        — helpful hint (cyan)
  > [!STATUS]     — progress update (gray)
  > [!BLOCKER]    — blocked / escalation (violet)
  > [!QUESTION]   — open question (beige)
  > [!ATTENTION]  — urgent notice (tan)
  
  Each alert renders with a distinct background color and emoji. You can also create your own custom types — any name, any emoji, any color — and share them with your team.
  
  
  ——————————————————————————
  CUSTOM ALERTS
  ——————————————————————————
  
  Create alert types that match your team's language:
  
  • Set a custom name, emoji, text color, background color, and border color
  • Edit or reset any built-in preset
  • Export your alert configs as JSON to share with teammates
  • Import configs from a JSON file
  
  
  ——————————————————————————
  SNIPPETS
  ——————————————————————————
  
  Save your most-used Markdown blocks as reusable snippets:
  
  • Insert snippets from the in-page toolbar or popup with one click
  • Save raw Markdown or the converted output directly from the preview
  • Delete snippets inline from the picker — no settings screen needed
  • Manage all snippets from the Snippets Manager in both toolbar and popup
  
  
  ——————————————————————————
    WHAT'S NEW
  ——————————————————————————
  
  v3.2.0 — New tab layout & duplicate alert detection
  • Popup opens in a dedicated side-by-side tab for comfortable editing
  • Warns before creating a duplicate custom alert name
  • Larger popup window and popover
  
  v3.1.0 — Snippet improvements
  • Save snippets directly from the preview modal (Markdown or converted output)
  • Delete snippets inline from the picker — no detour to the manager
  • Wider snippet picker for better readability
  
  v3.0.0 — Major update: Utility Belt
  • Preview modal — side-by-side live preview before applying changes
  • Per-field undo — restore original Markdown after converting
  • Alert Picker — insert any alert type at cursor from a toolbar dropdown
  • Snippets Manager — save and reuse Markdown blocks across tickets
  • Markdown Cheatsheet — built-in syntax reference with click-to-insert
  • ServiceNow Workspace support (shadow DOM injection)
  
  v2.0.0 — Custom alerts
  • Create alert types with custom names, emojis, and full color control
  • Import/export alert configs as JSON for team sharing
  • Settings UI with built-in preset editor
  
  v1.1.0 — More alert types
  • Added STATUS, SUCCESS, ATTENTION, BLOCKER, and QUESTION alert types
  • Improved color scheme and visual consistency across all alerts
  
  v1.0.0 — Initial release
  • Popup converter, context menu, in-page toolbar, keyboard shortcut
  
  
  ——————————————————————————
    PRIVACY
  ——————————————————————————
  
  🔒 Everything runs locally in your browser. No data is collected, transmitted, or stored on any server. No accounts, no tracking, no analytics.
  
  
  ——————————————————————————
    PERMISSIONS USED
  ——————————————————————————
  
  • activeTab — to read/modify the active ServiceNow tab
  • contextMenus — to add the right-click convert option
  • clipboardWrite — to copy converted output to clipboard
  • storage — to save your preferences, snippets, and custom alerts locally
  • Access to *.service-now.com and *.servicenow.com — to inject the in-page toolbar
  
  
  ——————————————————————————
    OPEN SOURCE
  ——————————————————————————
  
  Fully open source under the MIT license.
  Source code: https://github.com/yadav-prakhar/markdown-sn-extension
  Bug reports and feature requests welcome via GitHub Issues.

• Apr 21, 2026
  description

  Write your ServiceNow journal entries and work notes in Markdown — then convert them with a single click.
  
  If you've ever tried formatting text in ServiceNow only to end up with a wall of asterisks and broken tables, this extension is for you. Markdown to ServiceNow lets you write naturally in Markdown and converts it to properly formatted ServiceNow journal output.
  
  
    ——————————————————————————
      HOW IT WORKS
    ——————————————————————————
  
    Three ways to convert:
  
  📝 Popup Converter
    Click the extension icon, paste your Markdown, and copy the converted output to paste into any ServiceNow field.
  
  🖱️ Context Menu
    Select any Markdown text on a webpage, right-click, and choose "Convert Markdown to ServiceNow" — converted text is copied to your clipboard instantly.
  
  ⚡ In-Page Button
    When you're on a ServiceNow instance, a convert button appears directly next to journal fields. Write Markdown in the field and click to convert in-place — no copy-pasting needed.
  
  ⌨️ Keyboard Shortcut
    Open the popup with Cmd+Shift+M (Mac) or Ctrl+Shift+M (Windows/Linux).
  
  
    ——————————————————————————
      SUPPORTED MARKDOWN
    ——————————————————————————
  
    ✔ Headers (H1–H6)
    ✔ Bold, Italic, Bold+Italic
    ✔ Strikethrough and Highlight
    ✔ Inline code and fenced code blocks
    ✔ Unordered and ordered lists
    ✔ Blockquotes
    ✔ Tables
    ✔ Links and Images
    ✔ Horizontal rules
    ✔ Alert blocks (10 built-in types + custom)
  
  
    ——————————————————————————
      ALERT BLOCKS
    ——————————————————————————
  
    Use special alert blocks to draw attention to important content:
  
    > [!NOTE]
    > [!WARNING]
    > [!IMPORTANT]
    > [!SUCCESS]
    > [!CAUTION]
    > [!TIP]
    > [!STATUS]
    > [!BLOCKER]
    > [!QUESTION]
    > [!ATTENTION]
  
    Each alert renders with a distinct background color and emoji. You can also create your own custom alert types with any name, emoji, and color scheme — and share them with your team via
     import/export.
  
  
    ——————————————————————————
      CUSTOM ALERTS
    ——————————————————————————
  
    Create alert types that match your team's workflow:
  
    • Set a custom name, emoji, text color, background color, and border color
    • Edit or reset built-in alert presets
    • Export your custom alerts as JSON to share with teammates
    • Import alert configs from a JSON file
  
  
    ——————————————————————————
      PRIVACY
    ——————————————————————————
  
    🔒 Everything runs locally in your browser. No data is collected, transmitted, or stored on any server. No accounts, no tracking, no analytics.
  
  
    ——————————————————————————
      PERMISSIONS USED
    ——————————————————————————
  
    • activeTab — to read/modify the active ServiceNow tab
    • contextMenus — to add the right-click convert option
    • clipboardWrite — to copy converted output
    • storage — to save your preferences and custom alerts locally
    • Access to *.service-now.com and *.servicenow.com — to inject the in-page convert button
  
  
    ——————————————————————————
      OPEN SOURCE
    ——————————————————————————
  
    This extension is fully open source under the MIT license.
    Source code: https://github.com/yadav-prakhar/markdown-sn-extension
    Bug reports and feature requests welcome via GitHub Issues.

  Write your ServiceNow journal entries and work notes in Markdown — then convert them with a single click.
  
  If you've ever tried formatting text in ServiceNow only to end up with a wall of asterisks and broken tables, this extension is for you. Markdown to ServiceNow lets you write naturally in Markdown and converts it to properly formatted ServiceNow journal output.
  
  
    ——————————————————————————
      HOW IT WORKS
    ——————————————————————————
  
    Three ways to convert:
  
  📝 Popup Converter
    Click the extension icon, paste your Markdown, and copy the converted output to paste into any ServiceNow field.
  
  🖱️ Context Menu
    Select any Markdown text on a webpage, right-click, and choose "Convert Markdown to ServiceNow" — converted text is copied to your clipboard instantly.
  
  ⚡ In-Page Button (SN Markdown Utility Belt)
    When you're on a ServiceNow instance, a convert button appears directly next to journal fields. Write Markdown in the field and click to convert in-place — no copy-pasting needed.
  
  ⌨️ Keyboard Shortcut
    Open the popup with Cmd+Shift+M (Mac) or Ctrl+Shift+M (Windows/Linux).
  
  
    ——————————————————————————
      SUPPORTED MARKDOWN
    ——————————————————————————
  
    ✔ Headers (H1–H6)
    ✔ Bold, Italic, Bold+Italic
    ✔ Strikethrough and Highlight
    ✔ Inline code and fenced code blocks
    ✔ Unordered and ordered lists
    ✔ Blockquotes
    ✔ Tables
    ✔ Links and Images
    ✔ Horizontal rules
    ✔ Alert blocks (10 built-in types + custom)
  
  
    ——————————————————————————
      ALERT BLOCKS
    ——————————————————————————
  
    Use special alert blocks to draw attention to important content:
  
    > [!NOTE]
    > [!WARNING]
    > [!IMPORTANT]
    > [!SUCCESS]
    > [!CAUTION]
    > [!TIP]
    > [!STATUS]
    > [!BLOCKER]
    > [!QUESTION]
    > [!ATTENTION]
  
    Each alert renders with a distinct background color and emoji. You can also create your own custom alert types with any name, emoji, and color scheme — and share them with your team via
     import/export.
  
  
    ——————————————————————————
      CUSTOM ALERTS
    ——————————————————————————
  
    Create alert types that match your team's workflow:
  
    • Set a custom name, emoji, text color, background color, and border color
    • Edit or reset built-in alert presets
    • Export your custom alerts as JSON to share with teammates
    • Import alert configs from a JSON file
  
  
    ——————————————————————————
      PRIVACY
    ——————————————————————————
  
    🔒 Everything runs locally in your browser. No data is collected, transmitted, or stored on any server. No accounts, no tracking, no analytics.
  
  
    ——————————————————————————
      PERMISSIONS USED
    ——————————————————————————
  
    • activeTab — to read/modify the active ServiceNow tab
    • contextMenus — to add the right-click convert option
    • clipboardWrite — to copy converted output
    • storage — to save your preferences and custom alerts locally
    • Access to *.service-now.com and *.servicenow.com — to inject the in-page convert button
  
  
    ——————————————————————————
      OPEN SOURCE
    ——————————————————————————
  
    This extension is fully open source under the MIT license.
    Source code: https://github.com/yadav-prakhar/markdown-sn-extension
    Bug reports and feature requests welcome via GitHub Issues.

Permissions & access

Permissions

activeTabcontextMenusclipboardWritestorage

Host access

*://*.service-now.com/*, *://*.servicenow.com/*

Screenshots