ProProfs Knowledge Base – AI Capture

About

Build help articles for your Knowledge Base in minutes, not hours.
If you use ProProfs Knowledge Base, you already know the hardest part isn't running the KB - it's filling it. Writing step-by-step articles, taking screenshots, annotating them, formatting everything, and keeping it all updated takes hours per article.
AI Capture fixes that.
Click record, walk through the process in your browser, and AI Capture automatically generates a complete article - step names, descriptions, and screenshots — and sends it straight into your ProProfs Knowledge Base, ready to edit and publish.
Built specifically for ProProfs Knowledge Base users:
✅ One-click capture - Record any workflow in your browser. AI Capture detects each step automatically. 
✅ AI writes the article for you - Step titles and descriptions are generated from your actions. No blank-page paralysis. 
✅ Screenshots auto-captured and annotated - Every click is captured with the right context, so readers can follow along visually. 
✅ Direct sync to your Knowledge Base - Finished guides land inside your ProProfs KB, mapped to the category and folder you are working on. No copy-pasting, no exporting, no rework. 
✅ Edit before publishing - Refine wording, swap screenshots - all inside the familiar ProProfs Knowledge Bae editor. 
✅ Keep your Knowledge Base current effortlessly - When a process changes, recapture it and update the article in seconds.

Perfect for ProProfs KB users who run:
• Customer-facing help centers 
• Internal employee wikis 
• Product documentation portals 
• SOP libraries 
• Onboarding and training hubs 
• Support knowledge bases


What you'll stop doing:
• Manually screenshotting every step 
• Writing instructions from scratch 
• Reformatting articles to match your KB style 
• Chasing teammates for documentation that never gets written 
• Letting articles go stale because updates take too long


What you'll start doing:
• Publishing 10x more articles in the same time 
• Closing documentation gaps your support team keeps flagging 
• Turning every process change into a fresh, accurate KB article in minutes 
• Empowering subject matter experts across your company to contribute, even if they "aren't writers"
Privacy & security: AI Capture only records when you start it. You control exactly what's captured, what's edited, and what's published. Sensitive data can be blurred or redacted before anything reaches your KB.