Straticom Activity Light Connector

About

Straticom Activity Light Connector bridges your Genesys Cloud contact centre session to the 
Straticom Activity Light Helper desktop app, giving agents a real-time visual indicator of 
their current status via a Kuando Busylight.                                                  
                                                            
How it works:
- Log into Genesys Cloud in Chrome as normal
- The extension automatically detects your session
- Your Busylight changes colour based on your status — Available, Busy, On Call, Wrap-up,   
  Away, and more                                                                                
- No separate login or configuration required                                               
                                                                                                
Features:                                               
- Zero-config: works automatically when Genesys Cloud is open
- Real-time updates via Genesys Cloud Notifications API                                     
- Customisable colour mapping per status                                                    
- Supports all Genesys Cloud regions                                                        
                                                                                                
Requirements:                                                                               
- Straticom Activity Light Helper desktop app (Windows/macOS)
- Kuando Busylight (via kuandoHUB) or compatible USB status light                           
                                                                                                
Privacy: This extension only communicates with the locally-installed desktop app on your    
  computer (127.0.0.1). No data is sent to any external server.