Talkdesk Agent Wizard

About

Talkdesk Agent Wizard is an AI-powered sidebar that helps you build, modify, test, and optimize AI agent orchestrations on the Talkdesk AI Agent Platform.

What it does:
• Opens as a side panel alongside your Talkdesk workspace
• Automatically detects which account you're logged into and which agent system you're editing
• Reads your current agent configuration (name, instructions, skills, routing) directly from the page
• Lets you ask questions, request changes, run tests, and get optimization suggestions through natural conversation
• Calls Talkdesk AI Agent Platform APIs on your behalf to read, create, modify, review, and publish agent systems

Key features:
• Context-aware — knows which agent you're looking at and what's in the settings editor
• Full API access — list agents, read configurations, update instructions, add skills, publish versions
• Test conversations — run test calls against your agents directly from the sidebar
• Agent review — automated analysis of your agent configuration for best-practice violations
• Session history — resume previous conversations where you left off
• Web content reading — paste a URL and the wizard will read and summarize it

Who it's for:
Talkdesk customers and partners who build AI agent orchestrations on the Talkdesk AI Agent Platform. Requires an active Talkdesk account.

This extension only operates on Talkdesk-owned domains (mytalkdesk.com, talkdeskapp.com) and communicates with the Talkdesk AI Evals Studio backend for AI processing.