Mozu

About

Mozu turns telehealth visits into SOAP notes automatically. While you talk to your patient over Simple Practice, Doxy.me, Zoom for Healthcare, or any video tool that runs in a browser tab, the Mozu side panel listens to both sides of the conversation, generates a live transcript, and delivers a structured clinical note the moment you click End visit.

It is built for clinicians who already feel the cost of charting after every session — the late evenings finishing notes, the cognitive switch between being present with a patient and documenting them, the steady drift in note quality as the day wears on. Mozu does not change how you talk to your patient. It just makes the documentation that follows nearly invisible.


How it works

1. Sign in to your Mozu account from the side panel. The extension uses the same credentials as the Mozu web app.

2. Select the patient for this visit from the searchable list. New patient? Type their name and create them inline.

3. Click Start visit. Chrome shows the standard tab picker — choose the browser tab your video call is running in and check "Share tab audio". This is the same picker every site uses for screen sharing, so your browser stays in control of what is captured.

4. Talk normally. The side panel streams a live transcript as the conversation unfolds, so you can glance at what was said a moment ago without breaking eye contact for long. The patient's audio comes from the shared tab; your voice comes from the microphone you have already granted permission to.

5. Click End visit. The audio uploads, transcription completes, and a structured SOAP note is ready for review in your Mozu web app — usually in under a minute for a typical visit.


What you get

• Live transcript in the side panel while the visit is happening, so you can verify the AI is hearing the conversation correctly before you commit to the recording.

• Mixed-channel audio capture: the patient's voice from the shared tab and your voice from the microphone are mixed and processed together so speaker turns flow naturally in the resulting transcript.

• Automatic patient association: every visit is filed under the patient you picked at Start, so notes never end up under the wrong chart.

• Structured SOAP notes generated by the Mozu pipeline, linked to the visit and the patient, ready to copy into your EHR.

• Pause and Resume mid-visit if the patient steps away or you need a private moment. The capture stops and the live transcript pauses cleanly, then picks up where it left off.


Designed for telehealth-heavy practices

Mozu was built with mental-health and primary-care clinicians who run most or all of their visits over video. It works with any video platform that runs in Chrome — Simple Practice, Doxy.me, Zoom for Healthcare in the browser, or your clinic's custom telehealth system. There is no integration to install on the patient side. As long as you can hear the patient through your browser, Mozu can capture the visit.


Privacy and security

You control every recording. The extension never captures audio unless you explicitly click Start visit and choose a tab to share. There is no background recording, no other-tab access, and no usage telemetry beyond standard error logging. The extension cannot see what is on any page, only the audio you have actively chosen to share via Chrome's standard picker.

Audio is transmitted to the Mozu API over an encrypted WebSocket and routed through HIPAA-compliant infrastructure for transcription and note generation. Raw audio files are deleted promptly after processing. Transcripts and SOAP notes remain in your Mozu account until you choose to delete them — at which point the entire record is hard-deleted from storage.

A Business Associate Agreement (BAA) is available for all healthcare providers using Mozu — contact [email protected] to request one before you bring real patient data into the platform.

The full Privacy Policy is linked from the Web Store listing.


Permissions, briefly

The extension requests only the permissions it actually uses:

• Side panel — the entire interface lives in Chrome's side panel.
• Storage — remembers which clinician is signed in and the currently selected patient between visits.
• Cookies — reads the Mozu authentication cookie from mozuhealth.com so the extension can stream audio under your existing session.

Tab audio capture uses Chrome's standard getDisplayMedia API and requires you to pick the source tab every visit. Microphone access is granted once via a small browser popup the first time you start a visit.


Setup

1. Sign up for a Mozu account at mozuhealth.com if you do not already have one.
2. Install the extension and click the Mozu icon in the Chrome toolbar to open the side panel.
3. Sign in with your Mozu credentials.
4. The first time you click Start visit, a small permission window opens — click Allow to grant microphone access. Subsequent visits in the same browser session are seamless.


About the screenshots

Real telehealth visits cannot be shown for patient-privacy reasons, so the screenshots in this listing demonstrate the extension against a publicly available cognitive behavioral therapy demonstration video on YouTube. The microphone permission grant, the standard Chrome tab picker with "Share tab audio" enabled, and the live transcription appearing in the side panel are exactly what you see during an actual visit.

If you run into trouble, email [email protected] — we read every message.