Snovai

Tracking since Apr 22, 2026.

Changelog

• May 27, 2026
  description

  Snovai — The AI that speaks ServiceNow
  Powered by Claude
  
  Snovai is an AI copilot built for ServiceNow developers and architects. It lives as a sidebar inside your ServiceNow instance and combines platform expertise with live instance connectivity.
  Platform knowledge
  Ask anything about ServiceNow across every module — ITSM, HRSD, SPM, Flow Designer, Service Portal, GRC, CSM, CMDB, and integrations. Snovai answers from deep platform expertise built for architects, not generic AI.
  Live instance connectivity
  Connect Snovai to your ServiceNow instance and query real data directly from the sidebar. See business rules, flows, UI policies, client scripts, scheduled jobs, dictionary entries, and any table — with real record links that open directly in your instance.
  Key capabilities
  
  Query any ServiceNow table in plain English
  Get accurate GlideRecord scripts with complete declarations
  Run CMDB health, upgrade readiness, and implementation assessments
  Investigate incidents, flows, and platform issues with live instance data
  Copy responses in markdown for Notion, Confluence, or Slack
  
  Built by a ServiceNow architect for ServiceNow developers.

  Snovai — The AI that speaks ServiceNow - Powered by Claude
  
  Snovai is the ServiceNow intelligence platform. It lives as a sidebar inside your ServiceNow instance and combines deep platform knowledge with live instance connectivity so you get real answers, not generic AI guesses.
  
  Platform knowledge
  Ask anything about ServiceNow across every module: ITSM, HRSD, SPM, CSM, Flow Designer, IntegrationHub, GRC, CMDB, and more. Snovai answers from deep platform expertise, not generic AI.
  
  Live instance queries
  Ask anything in plain English and get real records back with clickable links that open directly in your ServiceNow. Incidents, users, business rules, update sets, flows, scheduled jobs, custom tables. No filters, no navigation, no guessing.
  
  Instance assessments
  Know your instance before you build. Run a CMDB health check, upgrade readiness review, implementation gap analysis, or security and access audit, all grounded in your live data. Get findings in chat or download a structured Word report tailored to your audience.
  
  Update set documentation
  Auto-generate technical change documentation from your live update sets, ready to share without writing a word.
  
  Key capabilities
  Query any ServiceNow table in plain English 
  Get accurate GlideRecord scripts with complete declarations
  Investigate incidents, flows, and platform issues with live instance data
  Assess CMDB health, upgrade readiness, and implementation gaps
  Document update sets automatically
  Copy responses in markdown for Notion, Confluence, or Slack
  
  No ServiceNow admin required. Install the extension, connect a read-only service account, and you are live in under five minutes.
  
  Built for ServiceNow architects, senior developers, implementation partners, and platform teams.

• May 21, 2026
  description

  Snovai is an AI copilot built for ServiceNow developers and architects. It lives as a sidebar inside your ServiceNow instance and combines three layers of intelligence to help you work faster and more accurately.
  
  General platform knowledge
  Ask Snovai anything about ServiceNow across every module including ITSM, HRSD, SPM, Flow Designer, Service Portal, GRC, CSM, CMDB, and integrations. It answers from deep platform expertise without querying your instance.
  
  Deep Investigation Mode
  When troubleshooting something that was implemented correctly but still is not working, Snovai searches a curated knowledge base of real-world implementation patterns before querying your instance. These are hard-won insights not found in any documentation, sourced from real implementations and verified across instances.
  
  Live instance connectivity
  Connect Snovai to your ServiceNow instance and query real data directly from the sidebar. See business rules, flows, UI policies, scheduled jobs, dictionary entries, and any table with real record links that open directly in your instance.
  
  Key capabilities
  Query any ServiceNow table in plain English
  Troubleshoot implementation failures with pattern-matched guidance
  Generate accurate GlideRecord scripts with complete declarations
  Investigate incidents, stories, and platform issues with live instance data
  Export conversations for documentation
  Report issues directly from the sidebar
  
  Built by a ServiceNow architect for ServiceNow developers.

  Snovai — The AI that speaks ServiceNow
  Powered by Claude
  
  Snovai is an AI copilot built for ServiceNow developers and architects. It lives as a sidebar inside your ServiceNow instance and combines platform expertise with live instance connectivity.
  Platform knowledge
  Ask anything about ServiceNow across every module — ITSM, HRSD, SPM, Flow Designer, Service Portal, GRC, CSM, CMDB, and integrations. Snovai answers from deep platform expertise built for architects, not generic AI.
  Live instance connectivity
  Connect Snovai to your ServiceNow instance and query real data directly from the sidebar. See business rules, flows, UI policies, client scripts, scheduled jobs, dictionary entries, and any table — with real record links that open directly in your instance.
  Key capabilities
  
  Query any ServiceNow table in plain English
  Get accurate GlideRecord scripts with complete declarations
  Run CMDB health, upgrade readiness, and implementation assessments
  Investigate incidents, flows, and platform issues with live instance data
  Copy responses in markdown for Notion, Confluence, or Slack
  
  Built by a ServiceNow architect for ServiceNow developers.

• May 4, 2026
  description

  The AI that speaks ServiceNow.
  Snovai lives as a sidebar inside your instance and connects directly via REST API. Query sys_log, flow executions, audit trails, and custom tables in plain English. Snap Issue reads your page and surfaces what's wrong in one click. Real data. Real answers."

  Snovai is an AI copilot built for ServiceNow developers and architects. It lives as a sidebar inside your ServiceNow instance and combines three layers of intelligence to help you work faster and more accurately.
  
  General platform knowledge
  Ask Snovai anything about ServiceNow across every module including ITSM, HRSD, SPM, Flow Designer, Service Portal, GRC, CSM, CMDB, and integrations. It answers from deep platform expertise without querying your instance.
  
  Deep Investigation Mode
  When troubleshooting something that was implemented correctly but still is not working, Snovai searches a curated knowledge base of real-world implementation patterns before querying your instance. These are hard-won insights not found in any documentation, sourced from real implementations and verified across instances.
  
  Live instance connectivity
  Connect Snovai to your ServiceNow instance and query real data directly from the sidebar. See business rules, flows, UI policies, scheduled jobs, dictionary entries, and any table with real record links that open directly in your instance.
  
  Key capabilities
  Query any ServiceNow table in plain English
  Troubleshoot implementation failures with pattern-matched guidance
  Generate accurate GlideRecord scripts with complete declarations
  Investigate incidents, stories, and platform issues with live instance data
  Export conversations for documentation
  Report issues directly from the sidebar
  
  Built by a ServiceNow architect for ServiceNow developers.

• May 4, 2026
  host_permissions

  *://*.service-now.com/*, https://*.service-now.com/*, http://*.service-now.com/*, https://fonts.googleapis.com/*, https://fonts.gstatic.com/*, http://localhost:3000/*, http://127.0.0.1:3000/*, https://localhost:3000/*, https://127.0.0.1:3000/*

  <all_urls>, *://*.service-now.com/*, https://*.service-now.com/*, http://*.service-now.com/*, *://*.servicenowservices.com/*, https://*.servicenowservices.com/*, http://*.servicenowservices.com/*, *://*.servicenow.com/*, https://*.servicenow.com/*, http://*.servicenow.com/*, *://*.snc.systems/*, https://*.snc.systems/*, http://*.snc.systems/*, https://fonts.googleapis.com/*, https://fonts.gstatic.com/*, http://localhost:3000/*, http://127.0.0.1:3000/*, https://localhost:3000/*, https://127.0.0.1:3000/*

Permissions & access

Permissions

activeTabtabsstoragescriptingsidePanel

Host access

<all_urls>, *://*.service-now.com/*, https://*.service-now.com/*, http://*.service-now.com/*, *://*.servicenowservices.com/*, https://*.servicenowservices.com/*, http://*.servicenowservices.com/*, *://*.servicenow.com/*, https://*.servicenow.com/*, http://*.servicenow.com/*, *://*.snc.systems/*, https://*.snc.systems/*, http://*.snc.systems/*, https://fonts.googleapis.com/*, https://fonts.gstatic.com/*, http://localhost:3000/*, http://127.0.0.1:3000/*, https://localhost:3000/*, https://127.0.0.1:3000/*

Screenshots