Freshdesk Ticket Exporter

About

Bulk export Freshdesk tickets to JSON, CSV, or PDF—with full conversation history and attachments—in one click.

WHAT IT DOES

Freshdesk doesn't offer bulk ticket export. This extension fixes that.

Select any company in your Freshdesk account and export their complete ticket history—including every conversation, reply, and attachment filename—into a single downloadable file.

EXPORT FORMATS

• JSON — Structured data for developers, scripts, and integrations
• CSV — Spreadsheet-ready format with one row per message, perfect for Excel or BI tools
• PDF — Professional reports with formatted conversation bubbles, inline images, and cover pages

KEY FEATURES

• One-click bulk export for any company's tickets
• Full conversation history (all replies and notes included)
• Attachment metadata preserved
• Filter by ticket status (open, pending, resolved, closed)
• Filter by date range (30, 90, 180, 365 days, or all time)
• Real-time progress indicators
• Professional PDF reports ready for stakeholders

SECURITY FIRST

• No credential storage — enter your API key fresh each session
• Runs 100% locally in your browser
• No cloud uploads or third-party servers
• SSRF, XSS, and CSV injection protection built in

USE CASES

• Compliance audits and audit trails
• GDPR data portability requests
• Account migration and backup
• Knowledge base creation from resolved tickets
• Support analytics and reporting
• Client offboarding documentation

HOW IT WORKS

1. Enter your Freshdesk subdomain and API key
2. Select a company from the dropdown
3. Apply optional filters (status, date range)
4. Choose your export format
5. Click Export
6. Done.

Stop clicking through tickets one by one. Export everything in minutes.