Skode Flow — Omnichannel CRM Extension

About

Skode Flow brings every customer conversation into one place — and this
extension puts that inbox right on top of the pages you already work in.
WhatsApp, Instagram Direct, Facebook Messenger, SMS, Telegram, Email, and
Web Chat, all in a single dock that opens beside your CRM. No more copy-
pasting phone numbers, hunting for the right tab, or losing the thread of
what you were doing.

WHAT IT DOES
• Docks your Skode Flow inbox onto Zoho CRM and Salesforce Lightning
  automatically — the moment you open a record, the conversation is there.
• Turns any phone number or email on any website into a one-click message.
  Right-click it and pick a channel — WhatsApp, SMS, or Telegram — and the
  matching conversation opens instantly.
• Enable it on the sites your team actually uses — Google My Business,
  LinkedIn, Calendly, HubSpot, Pipedrive, or your own internal CRM — with
  a single toggle in the popup.
• Shows live WhatsApp 24-hour reply windows counting down in real time, so
  you never miss your chance to free-reply.
• Send messages, attachments, and pre-approved templates straight from the
  dock — same inbox, far fewer tabs.

WHY INSTALL IT
• Reply in seconds, not minutes — the conversation comes to you instead of
  you going to find it.
• One tool for every channel, so your team stops juggling separate apps.
• Context stays intact — message customers without ever leaving the page
  you're reading.
• Works everywhere your work happens, from major CRMs to any page with a
  phone number.

PRIVACY BY DESIGN
• The extension only reads phone numbers and emails you click on. It does
  not read page content, browsing history, keystrokes, or cookies.
• Your data flows only between your browser and your Skode Flow backend.
• Your sign-in token stays in private extension storage; signing out clears
  it instantly. Every non-CRM site needs an explicit one-time permission you
  can revoke anytime.
• Strict Manifest V3 — no remote code, all scripts bundled in the package.
  Full disclosure: https://skode.ai/legal/extension-privacy/

GETTING STARTED
1. Install and sign in from the toolbar popup with your Skode Flow account.
2. Open Zoho or Salesforce — the dock appears automatically.
3. Toggle on any other site from the popup, or right-click any phone number
   anywhere to start a conversation.

The extension is free to install. A Skode Flow subscription is required to
send messages — start at https://flow.skode.ai or ask your administrator
about your team's existing deployment