Experience survey & Google review collection for Planity

About

With the Meditrust extension for Planity, every appointment becomes an opportunity to:

listen to your patients in complete confidentiality

turn satisfied patients into 5★ Google ambassadors

How does it work?

1 – Click “Measure Experience” in your Planity appointments
The extension automatically sends a customizable mini-survey from your Meditrust dashboard.

2 – Private analysis: Feedback below your threshold (<4, customizable) is visible only inside Meditrust. You improve your services safely, away from public view.

3 – Public promotion: Ratings equal to or above your threshold (4 or 5) are redirected to your Google page, where patients can post a 5★ review—boosting your online reputation, local SEO, and helping attract new patients.

Why adopt it?

Smart filtering: stop bad reviews from going public, keep them private

1-click setup: no coding, no changes required in Planity

Branded surveys: your logo, colors, and custom questions

Real-time dashboard: track NPS, negative comments, 5★ rate

Immediate impact:

Better patient experience

Stronger digital word-of-mouth

Boosted Google reputation

Enhanced local SEO

With Meditrust: listen, improve, shine.