Livezhat

About

Livezhat brings the level of customer service found in real-life boutiques to your webshop, where you and your customer can now have a real and meaningful conversation. Your customers can ask about products and get answers directly from you.

In addition you can take initiative and ask wandering customers what they are looking for, which helps to create a positive memory about your store. It has been shown that live chat increases conversion and has a real impact on customer satisfaction. Get the best live chat tool in the market and prevent your customers from running to your competitor’s site! Livezhat®.

Unique features:
- Super easy and extensive integration settings, best tools for both internet beginners and pros
- Multiple chat groups allow you to see always the most relevant information about incoming chats
- You can decide whether to use one-on-one private chats or group chats which allow unlimited chatters at the same time
- Unlimited page views. We will never limit the amount of your chat usage.
- Proactive chat opening. Just click “open chat” to address the customer’s needs. Just like in normal shop.
- Personalize customer service online by using pictures of your operators to be seen by the visitor
- Full control of the theme of your chat by easy-to-use css file and theme editor
- Totally free support for everyone!
- Integrate your chat on your Google Analytics account and build funnels to see how Livezhat is affecting your sales and website profits
- ... and tons more, our promise is that you will always have the most innovative features your would ever imagine!