RightAnswers X

About

RightAnswers X, the new dynamic way to access knowledge across the enterprise


RightAnswers X reimagines the concept of integrations and delivers knowledge to all parts of your organization in the most efficient way.

Simplified set up saves time and money.

Knowledge sharing through a browser means set up is as simple as installing an extension, enabling the out-of-the-box configurations in the admin console to activate RightAnswers X to be available whenever the browser-based application or website is used. No more lengthy processes and intensive effort means you can scale up your knowledge management delivery in minutes and drastically reduce the cost of integrations. 

Integrate with more applications across the enterprise.

RightAnswers has always been a leader in Connected Knowledge and now we can expand integration capabilities to pretty much any application that runs on a browser. Service desks can integrate knowledge into ITSM tools, customer service teams to CRMs, HR teams can access knowledge in resource management tools, the possibilities of getting the right answer to the right person at the right time are now endless.

Search all your content sources and return the results in a single view.

Use the power of RightAnswers best-in-breed AI enabled search to crawl all available repositories and give users access to relevant information quickly. Quite simply, RightAnswers X empowers you to find knowledge from anywhere and deliver it everywhere.

In-app knowledge capture is made easy. 

When you find information that needs to be added to the knowledgebase, simply highlight the text and send it to Solution Manager to start creating an article in seconds.